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Capítulo 4 Una solución para cada problema 51
Uso de Apple Hardware Test
Si sospecha que puede haber un problema con el hardware del MacBook, puede utili-
zar la aplicación Apple Hardware Test para determinar si existe algún problema cau-
sado por los componentes del ordenador, como la memoria o el procesador.
Para usar Apple Hardware Test:
1 Desconecte del ordenador todos los dispositivos externos, excepto el adaptador
de corriente. Si tiene conectado un cable Ethernet, desconéctelo también.
2 Reinicie el MacBook manteniendo pulsada la tecla D.
3 Cuando aparezca la pantalla del selector de Apple Hardware Test, seleccione el idioma
que desee usar.
4 Pulse la tecla Retorno o haga clic en la flecha derecha.
5 Transcurridos unos 45 segundos, aparecerá la pantalla principal de Apple Hardware
Test; siga las instrucciones que aparecen en pantalla.
6 Si Apple Hardware Test detecta algún problema, mostrará un código de error.
Anote dicho código antes de continuar con las opciones de soporte técnico.
Si Apple Hardware Test no detecta ningún fallo en el hardware, puede que el
problema esté relacionado con el software.
Para obtener más información acerca de Apple Hardware Test, consulte el archivo
“Léame Apple Hardware Test” situado en el disco 1 de instalación del Mac OS X.
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