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A Song, Video, or Other Item Won’t Play
The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t
support. For information about the audio and video le formats iPad supports. go to
www.apple.com/ipad/specs.
If a song or video in your iTunes library isn’t supported by iPad, you may be able to
convert it to a format iPad supports. For example, you can use iTunes for Windows to
convert nonprotected WMA les to a format iPad supports. For more information,
see iTunes Help.
No Image on TV or Projector
Not all applications support sending video to a TV or projector. Of the built-in
applications, Photos, Video and YouTube do support this.
In Photos, you must start a slideshow, and you must use the Dissolve transition. Â
Go to Settings > Video and make sure the selections are correct for your TV or Â
projector. To view HD videos in high resolution, you must use a component video
cable.
External video is only active when the video is playing. The video does not play on Â
iPad and the TV or projector at the same time.
Make sure the video cable is rmly connected at both ends, and that its a Â
supported cable.
If no video appears, press the Home button and then disconnect and reconnect the Â
cable and try again.
iTunes Store and App Store
iTunes or App Store Isn’t Available
To use the iTunes Store or the App Store, iPad must have an Internet connection.
See “Connecting to the Internet” on page 33.
To purchase content from the iTunes Store or the App Store, you need an iTunes Store
account. You can set up an account on iPad. From the Home screen, choose Settings >
Store. See “Store” on page 13 2 .
You can also set up an account on your computer by opening iTunes and choosing
Store > Create Account.
Note: The iTunes Store and the App Store are available only in some countries.
143
Appendix B Tips and Troubleshooting
143


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