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Eine Implementierung von Apple-Geräten sollte Support beinhalten. AppleCare bietet Supportpläne
für Organisationen in allen Größen an, einschließlich Support bei der Softwareimplementierung
und Hardwarereparaturen:
Mac-Computer mit OS X, iOS-Geräte mit iOS
AppleCare Help Desk Support
AppleCare OS Support
AppleCare für Unternehmen
Nur iOS-Geräte
AppleCare für Benutzer von iOS-Geräten
iOS-Direct-Service-Programm
Nur Mac-Computer
AppleCare Protection Plan für Mac oder Apple-Displays
Sie können die Angebote wählen, die den Anforderungen Ihrer Organisation am besten
entsprechen. Weitere Informationen nden Sie auf der Website AppleCare Professional Support.
AppleCare Help Desk Support
AppleCare Help Desk Support bietet telefonischen Zugang zu erfahrenen Apple-Mitarbeitern
beim technischen Support. Das Angebot beinhaltet eine Reihe von Tools für die Diagnose und
Fehlerbehebung bei Apple-Hardware, die es Einrichtungen ermöglichen, Ressourcen ezienter
zu verwalten, die Reaktionszeit zu verbessern und Trainingskosten zu senken. AppleCare Help
Desk Support deckt eine unbegrenzte Anzahl von Support-Vorfällen im Hinblick auf die Diagnose
und die Fehlerbehebung bei Hard- und Software sowie die Fehlereingrenzung für iOS- und
OS X-Geräte ab. Weitere Informationen nden Sie auf der Website AppleCare Help Desk Support.
AppleCare OS Support
AppleCare OS Support beinhaltet alle Komponenten von AppleCare Help Desk Support zusätzlich
zum Support bei einem Vorfall. AppleCare OS Support beinhaltet Support für Systemkomponenten,
für die Netzwerkkkonguration und -verwaltung, für die Integration in heterogene Umgebungen,
für professionelle Softwareprogramme, Webprogramme und -dienste sowie für technische Probleme,
deren Behebung die Verwendung von Befehlszeilenwerkzeugen erfordert. Weitere Informationen
nden Sie auf der Website AppleCare OS Support.
Planung für Support
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Others manual(s) of Apple iOS Deployment

Apple iOS Deployment User Manual - English - 88 pages

Apple iOS Deployment User Manual - Dutch - 100 pages


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