Chapter 4 Problem? No problem. 29
If the remote isn’t working
 If you’ve paired Apple TV and an Apple Remote, make sure you’re using the paired
remote.
 If you’re using the paired remote and the Apple TV status light flashes white when
you press buttons on the remote, the problem isn’t with the remote. See “If you can
see a picture but Apple TV isn’t responding” on page 30.
 If you’re using an unpaired remote, the Apple TV status light flashes amber.
 If you’ve paired Apple TV and an Apple Remote, and you can’t find the paired remote,
set Apple TV to work with any Apple Remote by pressing and holding » and ] for
6 seconds.
 Point the remote directly at Apple TV.
 Make sure the IR receiver on the front of Apple TV isn’t blocked.
 If Apple TV displays a picture of a remote and a warning (·) symbol, you need to
replace the battery in the remote. See “Changing the Remote Battery” on page 25.
If Apple TV can’t access the network
 Check the IP address Apple TV is using. If it starts with 169.x.x.x, then the router or
base station may not be configured properly. Check to see if DHCP access is available
or configure Apple TV with a manual IP address.
 Check for any obstructions and adjust the location of the base station or Apple TV.
 If security is enabled on the network, temporarily disable it on the base station and
try connecting again.
