Manual Apache E-Bikes 2020 (page 20 of 24) (English)

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EBIKE WARRANTY

WARRANTY INSPECTION

To secure full functionality of the e-bike it

is recommended to do so-called warranty

inspection. That is usually done after cycling

100 or 150 km. During the inspection, all the

connections are checked, as well as the

brake and gear setting and the electronic

system itself. The inspection is done by the

seller that you purchased your bike at, and

the seller will also confirm it directly in the

warranty card. We recommend to carry out

the warranty inspection within 3 months from

the warranty validation (usually the date of

purchase), or after riding ca. 100-150 km. If the

warranty inspection is not done, e-bike can be

permanently damaged by continuous use. The

warranty doesn’t have to be acknowledged

then.

WARRANTY CLAIM PROCEDURE

• E-bike or battery warranty claim is to be

claimed at the seller you purchased your

bike.

• When claiming warranty, show the sales

record, warranty card with confirmed

warranty inspection and written serial

numbers of the frame and battery, state

the reason of complaint and describe the

defect.

WARRANTY CONDITIONS

24 months on the frame and e-bike

components – applies to manufacturing and

material defects outside of wear by standard

use 12 months on capacity – nominal capacity

of the battery will not drop below 70 % of

its total capacity during 12 months from the

e-bike’s sale. Warranty period is extended by

the time the product spent in warranty repairs.

Warranty applies only to the first owner.

WARRANTY CONDITIONS

• E-bike can be used solely for the purpose it

was made for.

• E-bike must be used, stored and maintained

according to this user manual.

• The e-bike must be subjected to a warranty

inspection within three months since the

start of warranty’s validity.

WARRANTY IS VOIDED IF

• it was discovered that the damage

was inflicted because of the user (accident,

unprofessional manipulation beyond

the frame of this manual, unprofessional

tampering with the e-bike’s construction

or electronic system connection, wrong

storage, etc.).

• warranty period has expired.

• it’s a wear created by standard use (i.e.

wear of tires, chain, cassette, chainrings,

brake blocks or pads, etc.).

DISPOSING OF ELECTRIC AND

ELECTRONIC DEVICES

Used electric or electronic products (motor,

battery, display, sensors, cables) can’t be

disposed of together with communal waste.

For proper disposal, it should be handed over

at designated collection points, where it will

be accepted for free. Proper disposal of this

product you can help save valuable natural

resources and you help the prevention of

potential negative impact on environment and

human health. More information can be claimed

from your local authorities or from the closest

collection point. Improper disposal of this type

of waste can lead to fines or other sanctions in

accordance with national regulations.

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Apache E-Bikes 2020 Manual

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