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Service
Warranty Statement for Europe
EU WARRANTY FOR AOC MONITORS
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free
from defects in material and workmanship for a period of Three (3) years after the original date of consumer
purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective
product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated
below. In the absent of the proof of purchase, the warranty will start 3 months after the date of
manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support
section on www.aoc-europe.com
for warranty instructions. Deliver the product freight pre-paid, along with the
dated proof of purchase, to the AOC Certified or Authorized Service Center under the following condition:
x Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box
to protects your monitor well enough during transport).
x Put the RMA number on the address label
x Put the RMA number on the shipping carton
AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper
packing. AOC International (Europe) B.V. will pay the return shipping charges within one of the countries
specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs
associated with the transportation of product across international borders. This includes the international
border within the European Union. If the LCD Monitor is not available for collection when the currier attends,
you will be charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
x Improper installation or maintenance
x Misuse
x Neglect
x Any cause other than ordinary commercial or industrial application
x Adjustment by non-authorized source
x Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
x Improper environments like humidity and dusts
x Damaged by violence
x Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY,
WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY,
SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR
ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED
WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE
EUROPEAN UNION.
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