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TROUBLESHOOTING
TAKING CARE OF YOUR RECHARGEABLE BATTERIES
Ensure that you fully charge your batteries for 9 hours before their first use.
To maintain maximum battery life it is recommended that you fully discharge your batteries periodically.
If your Parent Unit is not in use, please turn it OFF.
FALSE ALARMS
Turn OFF the Nursery Unit.
Verify the connection between the Sensor Pad and the Nursery Unit. Unplug and reconnect the cord.
Make sure there is no bedding between the mattress and the Sensor Pad.
If the crib has a spring or slat base, place a hardboard between the crib base and the Sensor Pad
measuring at least 13” x 13” (33 x 33 cm) and 1/4 inch (6 mm) thick.
Make sure the Sensor Pad is positioned as described under the setup requirements. Sensitivity
may need to be adjusted, refer to Step 5.1.
ALARM WILL NOT SOUND
Avoid contact with the crib when the monitor is ON.
Place crib near a solid supporting wall to avoid Sensor Pad from detecting movement from outside the crib.
You may need to decrease the sensitivity, refer to Step 5.1.
NO SOUND IS BEING TRANSMITTED
Bring the Parent Unit closer to the Nursery Unit.
Recharge the Parent Unit.
Check connections or change to another electrical outlet.
Ensure both units are ON.
Ensure mains supply units are activated.
Check on the top bar of the Parent Unit to see if the monitor is on MUTE instead of ON. Refer to Step 5.2.
NURSERY UNIT POWER ON INDICATOR (GREEN LIGHT) DOES NOT LIGHT UP
Check connections or change to another electrical outlet.
Push and hold the button on the back of the left ‘wing’ for 2 seconds to turn the Nursery Unit ON.
WEAK RECEPTION
Bring units closer together.
Change the position of one or both units.
Place units on a flat surface away from baby’s reach.
Recharge the Parent Unit.
STATIC, DISTORTION, INTERFERENCES
(FROM OTHER MONITORS, WIRELESS PHONES, WALKIE-TALKIES, ETC.)
Rotate Parent Unit or move it away from source of interference.
FEEDBACK (LOUD NOISES EMITTED FROM THE PARENT UNIT)
Move units farther apart (at least 10 feet [3 meters]).
Decrease volume on Parent Unit.
THE PARENT UNIT SCREEN IS BLACK (PARENT UNIT IS OFF)
Turn the Parent Unit back ON by pushing and holding the POWER ON/OFF button for 2 seconds.
Recharge the Parent Unit.
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