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English 12
Troubleshooting
Problem Possible Reason Recommended Action
Battery is drained. Replace with a new battery. Nothing
appears in the
display, even
when the
power is turned
on.
Battery polarities are
not in the correct
position.
Reinstall the battery with their
negative and positive end
matching those indicated in
the battery compartment.
The cuff is not fastened
properly.
Fasten the cuff correctly.
You moved your arm or
body during the
measurement.
Make sure you remain very
still and quiet during the
measurement.
The cuff position is not
correct.
Sit comfortably and still.
Ensure that the cuff is at the
same level as the heart.
The unit does
not measure.
Readings are
too high or too
low.
If you have a very weak or
irregular heart beat, the
device may have difficulty in
determining your blood
pressure.
The value is different
from that measured at a
clinic or doctor’s office.
See “Why measure blood
pressure at home?”.
Other
Remove the battery. Place it
back properly and try the
measurement again.
Note:
If the actions described above do not solve the problem, contact the
dealer.
Do not attempt to open or repair this product, as any attempt to do so
will make your warranty invalid.
Maintenance
Do not open the device. It uses delicate electrical components and an
intricate air unit that could be damaged. If you cannot fix the problem
using the troubleshooting instructions, request service from your dealer
or from the A&D service group. The A&D service group will provide
technical information, spare parts and units to authorized dealers.
The device was designed and manufactured for a long service life.
However it is generally recommended to have the device inspected
every 2 years, to ensure proper functioning and accuracy. Please
contact either your authorized dealer or A&D for maintenance.
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