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APPENDIX
34
In the case of complaints, we reserve the right to repair or
replace defect parts or provide a replacement device.
Replacement parts or devices become our property. Rights to
compensation in the case of damage are excluded where there
is no evidence or intent or gross negligence by the
manufacturer.
If your equipment shows signs of defect during the period of
guarantee, please return to the sales outlet in which you
purchased the AMPLICOMMS equipment together with the
purchase receipt. All rights to claims under the terms of
guarantee in accordance with this agreement must be asserted
exclusively with regard to your sales outlet.
Two years after the purchase of our products, claims under the
terms of guarantee can no longer be asserted.
Helpline
If you need some help and you’re in the UK, please call us on
0844 800 6503 (using an UK landline, at the time of going to
print: calls cost 6p for connection charge and then 5p a minute.
Mobile costs may vary). Lines are open Monday to Friday, 9am
to 5pm, excluding public holidays.
If you’ve a claim on your 2-year guarantee, please contact your
supplier.
37


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