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APPENDIX
70
Helpline 0844 800 6503
(See page 68 for costs and hours of operation)
Screen frozen or no
response when
pressing keys.
No connection to the
mobile telecommunication
network.
The “Insert SIM“ message
appears in the
display.
The battery cannot be
charged or is empty
within a short time.
Remove the battery for 3 minu-
tes and try again.
Contact your service provider.
Ensure that the SIM card has
been installed correctly. Contact
your service provider, if necessa-
ry.
- Battery is defective.
− Place the phone correctly in
the charging unit or connect
the charging unit properly.
Clean the contact surfaces on
the mobile phone and char-
72


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