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Helpline 0844 800 6503 (See on page 35 for costs and hours of operation) 35
Helpline 0844 800 6503 (See on page 35 for costs and hours of operation)
Appendix
Help and support
If you need help and you’re in the UK, please first check and see
if your problem can be solved using the troubleshooting guide
below. If not, please call us on 0844 800 6503 (using a UK
landline, at time of going to print: calls cost 6p for connection
charge and then 5p a minute. Mobile costs may vary). Lines are
open Monday to Friday, 9am to 5pm, excluding public holidays.
If you’ve a claim on your 2-year guarantee, please contact your
supplier.
Safety information
Please read this User Guide carefully.
Intended use
This phone is suitable for use on either a public telephone
network or on an approved Private exchange (PABX). Any other
use is considered unintended use. Unauthorised modifications
are prohibited. Do not attempt to carry out repairs yourself.
Phone location
Make sure your phone:
is on a dry, flat and stable surface
Some issues may be resolved by simply disconnecting the
power to the unit. Switch off the power to the base station
and remove the batteries in the handset for about 20 minu-
tes. Reconnect everything to determine if the issue has been
resolved.
37


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