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Helpline 0844 800 6503 (See on this page for costs and hours of operation)
52
Appendix
Help and support
If you need help and you’re in the UK, please first check and see
if your problem can be solved using the troubleshooting guide
below. If not, please call us on 0844 800 6503 (using a UK land-
line, at time of going to print: calls cost 6p for connection charge
and then 5p a minute. Mobile costs may vary). Lines are open
Monday to Friday, 9am to 5pm, excluding public holidays. If
you’ve a claim on your 2-year guarantee, please contact your
supplier.
Safety information
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock and injury, including the following:
Read and understand all the instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
Do not use this product near water (for example, near a bath
tub, kitchen sink, swimming pool).
Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
Some issues may be resolved by simply disconnecting the
power to the unit. Switch off the power to the base station
(corded phone) and remove the batteries in the handset for
about 20 minutes. Reconnect everything to determine if the
issue has been resolved.
54


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