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The start of the appliance does not work or it stops during operation.
First try to nd a solution to the problem, If not, contact the service centre.
Description Reason 
Washing machine
cannot start up
Door is not closed properly Restart after the door is
closed
Check if the clothes is stuck
Door can’t be
opened
Washer’s safety
protection design is working
Disconnect the power, restart
the product
Water leakage The connection between
inlet pipe or outlet hose is
not tight
Check and fasten water pipes
Clean up outlet hose
Detergent residues
in the box
Detergent is dampened
or agglomerated
Clean and wipe the detergent
box
Indicator or display
does not light
Disconnect the power
PC board or harness has
connection problem
Check if the power is shut
down and the power plug is
connected correctly
Abnormal noise Check if the fixing (bolts)
have been removed
Check it’s installed on a solid
and level floor
18


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