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TROUBLESHOOTING
Problem Probable cause / Solution
The washing machine does not
work.
- Open the water tap.
- Clean the lter on the water supply hose.
- Close the door of the washing machine.
- Push the Start/Pause button.
Water runs out
- Connect the water hose correctly.
Wet laundry in the drum
- Return the laundry into the drum, clean the pump lter.
Unpleasant smell from the drum
- Switch on the self-cleaning programme without laundry (see: Table
of the wash programmes).
No water in the drum
- The water error is indicated in the display, open the water
tap.
Water remains in the softener
compartment
- Press the “button” in the middle compartment.
The laundry is not well washed
- Dose the detergent according to the degree of soiling and the hard-
ness of the water (see instructions on the detergent packaging).
- Clean the pump lter.
The washing machine does not ll
with water
- Open the water tap.
- Check the setting of the wash programme.
- Check the water pressure.
- Reconnect the water hose.
- Close the door of the washing machine.
- Make sure that the water hose is not bent or blocked
Simultaneous inow and outow
of water
- Check, if the endpiece of the drain hose is above the water level in
the washing machine (the hose should be at a height of 0.6 m – 1 m)
The water does not drain off
correctly
- Check the pump lter.
- Check the drain hose.
- Check the height of the drain hose; it should be at a height of 0.6
m – 1 m above the ground.
The washing machine vibrates
- Check, if the transport safety devices were removed.
- Level the washing machine.
- Block the feet (tighten the nuts).
Foam forms in the detergent
dispenser
- Reduce the amount of detergent.
- Verify the water hardness and the amount of detergent used, as well
as the type of detergent used in the drum.
The washing machine stops
before the end of the washing
programme
- Check the power supply as well as the inow and outow of water.
Noise caused by the drain pump
after pumping out the water.
- The water was pumped from the drum, but a little water remains
in the pump and the drain hose. The continuous operation of the
drain pump causes an intake of air and a characteristic noise, but
everything is all right.
Brief interruptions during the
wash programme
- The water in the washing machine automatically rells.
- The pause is caused by the elimination of excessive foam.
20


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