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Problem Probable cause/Solution
Washer dryer cannot start up Door is not closed properly
- restart after the door is closed
- check if the clothes is stuck
Door can’t be opened Washer’s safety protection design is working
- disconnect the power, restart the product
Water leakage The connection between inlet pipe or outlet hose is not tight
- check and fasten water pipes
- clean up outlet hose
Detergent residues in the box Detergent is dampened or agglomerated
- clean and wipe the detergent box
Indicator or display does not light Disconnect the power
PC board or harness has connection problem
- Check if the power is shut down and the power plug is connected
correctly
Abnormal noise - check if the fixing (bolts) have been removed
- check it’s installed on a solid and level floor
CONTENTSTROUBLESHOOTING
30


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