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User’s manual
EN
TROUBLESHOOTING
TROUBLESHOOTING GUIDE
The information below is designed to help identify and correct any faults and/or malfunctions which may occur during operation.
Some faults can be xed by the user, while others require specic technical skills or special expertise and therefore must only be
xed by qualied personnel with certied experience in the specic eld of intervention.
When the robot is in an error state and the ALERT light is on or ashing, connect to the robot using the APP on your smartphone
to see what the problem is.
Warning – Caution
Safely stop the robot (see “Robot Safety Stop”) in case it is necessary to check the robot, in order to avoid
danger of accidental blade starting.
Problem Cause Remedies
Abnormal vibrations
The robot is very noisy
Cutting blade damaged
Replace the blade with a new one (see “Blade
Replacement”)
Cutting blade clogged by residuals
(tape, cords, plastic fragments, etc.)
Safely stop the robot (see “Robot Safety Stop”).
Unclog the blade
Warning – Caution
Use protective gloves to prevent injuries to
your hands
The robot was started in the presence
of obstacles (fallen branches, forgotten
objects, etc.)
Stop the robot safely (see “Robot Safety Stop”)
Remove the obstacle and restart the robot (see
“Start up - Automatic mode”)
Electric motor failure
Have the motor replaced or repaired by your
nearest authorised service centre
Grass too high
Increase the cutting height (see “Adjustment of
cutting height”)
Carry out a preliminary cutting of the area with a
normal lawnmower
The robot does not position
itself correctly inside the
charging station
Incorrect positioning of the perimeter
wire or power cord of the charging
station
Check the connection of the charging station
(see “Installation of charging station and power
supply unit”)
Collapsing of ground next to the
charging station
Position the charging station on a at and stable
surface (see “Planning of system installation”)
The robot does not behave
correctly around the
owerbeds
Perimeter wire laid incorrectly
Reposition the perimeter wire correctly (counter-
clockwise direction) (see “Installation of
perimeter wire”)
The robot works at the wrong
time
Clock was set incorrectly
Reset the clock of the robot (see “Programming
Mode”)
Working time was set incorrectly
Reset the working time (see “Programming
Mode”)
33


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