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Troubleshooting
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Descaling
You should descale the kettle regularly, as a strongly calcified kettle requires more
electricity. The frequency of descaling depends on the hardness of the water used
and the frequency of use.
With normal use, you should descale the kettle every 3 months if the water is soft
and once a month if the water is hard.
You should descale the kettle if the boiling process takes a very long time or if
there is a lot of limescale deposit on the heating plate in the water tank.
Your municipality will be able to provide information about the
water hardness in your area of residence.
For descaling, you can use commercial descaling agents (observe the manufacturer‘s
instructions) or mix household vinegar with water in a ratio of 1:1.
1. Fill the descaling liquid into the kettle and boil it.
2. Allow the liquid to take effect for approximately 30 minutes.
3. Only if severely scaled: Boil the mixture a second time. Then discard it.
4. Bring fresh tap water to the boil and discard it too.
You can then use your kettle as usual.
Troubleshooting
Problem Problem rectification
1. No function. Power plug connected to the socket?
Kettle placed on the base correctly?
Has dry-run protection triggered? (refer to
chapter “Dry-run protection”).
2. Boiling process takes a
very long time.
The kettle must be descaled, (refer to chapter
on “Descaling“).
3. During pouring, only a
small amount of water is
released from the spout.
Check whether the filter insert is dirty and
clean it if necessary.
4. Stains have formed on
the bottom of the kettle.
These are limescale deposits. These are
harmless, but must be removed regularly
(refer to chapter on “Cleaning and descaling“).
Wasserkocher digital UK INNEN.indd 16 11.10.2019 16:23:38
16


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