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Before Calling For Service
Problem Solution
Refrigerator does not operate.
Make sure freezer control is on.
Make sure refrigerator is plugged in. If not, firmly plug the cord into a live
outlet with proper voltage.
Check fuse or circuit breaker. Plug in another item at that wall outlet. If
outlet does not work, replace the fuse or reset the circuit.
If freezer control is on, light works but 2 fans and compressor are not
operating, refrigerator may be in defrost cycle. Wait 40 minutes to see if
refrigerator restarts.
Refrigerator still will not operate.
Unplug refrigerator. Transfer food to another refrigerator or place dry ice
in freezer section to preserve food. Call for service.
Food temperature appears too
warm.
See above sections.
Allow time for recently added warm food to reach Fresh Food or freezer
temperature. Adding food warms the refrigerator. It can take a few hours
for the refrigerator to return to normal temperature.
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
Clean condenser coils. See “Condenser Coils” instructions in “Care and
Cleaning” section.
Adjust Fresh Food and freezer
control. See “Setting Controls” instructions
in “Controls” section.
Freezer or refrigerator light stays on. If light stays on, remove bulb and
call service.
Return air vents behind crisper are blocked restricting airflow. Locate
return air vent behind crispers and remove any debris that blocks vents or
restricts airflow.
Food temperature is too cold.
Clean condenser coils. See “Condenser Coils” instructions in “Care and
Cleaning section.
Adjust Fresh Food control. See “Setting Controls” instructions in
“Controls” section.
Adjust freezer control to warmer setting. See “Setting Controls
instructions in “Controls” section. Allow several hours for temperature to
adjust.
Refrigerator runs too frequently.
It may be normal to maintain constant temperature.
Doors have been opened frequently or for an extended period of time.
When the door is opened warm humid air is allowed into the refrigerator.
The more the door is opened the more warm air the refrigerator must
cool.
Allow time for recently added warm food to reach refrigerator or freezer
temperature. It can take a few hours for the refrigerator to return to
normal temperature.
Clean condenser coils. See “Condenser Coils” instructions in “Care and
Cleaning” section.
Adjust freezer control. See “Setting Controls” instructions in “Controls”
section.
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
Freezer
light stays on. If light stays on, remove bulb and call service
Make sure refrigerator is level. See “Leveling Refrigerator” section of
Installation Instructions.
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