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Before Calling For Service
Problem Solution
Refrigerator does not operate. Confirm freezer control is on.
Confirm refrigerator is plugged in.
Check fuse or circuit breaker. Plug in another item at that wall outlet.
Wait 40 minutes to see if refrigerator restarts. If freezer control is on,
lights work but 2 fans and compressor are not operating, refrigerator
may be in defrost cycle.
Refrigerator still won’t
operate.
Unplug refrigerator. Transfer food to another unit or place dry ice in
freezer section to preserve food. Warranty does not cover food loss.
Check warranty certificate for specific coverage.
Food temperature appears
too warm.
See above sections.
Adjust Fresh Food and/or freezer control.
Allow time for recently added warm food to reach Fresh Food or freezer
temperature.
Check gaskets for proper seal.
Clean condenser coils.
Temperature controlled
drawer temperature is too
warm.
Slide control to colder setting.
Adjust freezer control to colder setting.
Food temperature is too cold. Adjust Fresh Food control.
Adjust freezer control to warmer setting. Allow several hours for
temperature to adjust.
Clean condenser coils.
Refrigerator runs too
frequently.
It may be normal to maintain constant temperature.
Doors may have been opened frequently or for an extended period of
time.
Allow time for recently added warm food to reach Fresh Food or freezer
temperature.
Clean condenser coils.
Adjust freezer control.
Check gaskets for proper seal.
Water droplets form on inside
of refrigerator.
It is normal during high humidity periods or if doors have been opened
frequently.
Water droplets form on
outside of refrigerator.
Check door gaskets for proper seal.
Drawers do not close freely. Check for a package which may prevent drawer from closing properly.
Confirm drawer is in proper position.
Clean drawer channels with warm, soapy water. Rinse and dry
thoroughly.
Apply a thin layer of petroleum jelly to drawer channels.
Confirm refrigerator is level.
Refrigerator has an odor. See “Odor Removal” instructions in “Care and Cleaning” section.
11


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