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29-EN
Product Software Update
This product use software that can be updated through a USB memory
device. Download the software from the Alpine website and update the
product using the USB memory device.
Updating this product
Check the Alpine website for details on updating.
http://www.alpine-europe.com
Important information on the software
About the software license of the product
The software installed in the product contains opensource software.
See the following Alpine website for details on the open source software.
http://www.alpine.com/e/oss/download
In Case of Difficulty
Basic
No function or display.
Vehicle’s ignition is off.
- If connected according to the instructions, the unit will not
operate with the vehicle’s ignition off.
Improper power lead connections.
- Check power lead connections.
•Blown fuse.
- Check the fuse of the unit; replace with the proper value if
necessary.
Internal micro-computer malfunctioned due to interference
noise, etc.
- Turn the ignition key off, and then set to ON again.
No sound or unnatural sound.
Incorrect setting of volume/balance/fader controls.
- Readjust the controls.
Connections are not properly or securely made.
- Check the connections and firmly connect.
Screen not displayed.
Brightness/Contrast control is set at the minimum position.
- Adjust the Brightness/Contrast control.
Temperature in the vehicle is too low.
- Increase the vehicle’s interior temperature to operation
temperature range.
The Parking Brake Lead is not connected.
The Parking Brake is not engaged.
- Connect the Parking Brake Lead, then engage the Parking
Brake. (See page 34)
Movement of displayed picture is abnormal.
Temperature in the vehicle is too high.
- Allow the vehicle’s interior temperature to cool.
Radio
Unable to receive stations.
No antenna, or open connection in the antenna cable.
- Make sure the antenna is properly connected; replace the
antenna or cable if necessary.
Unable to tune stations in the seek mode.
You are in a weak signal area.
- Make sure the tuner is in DX mode.
If the area you are in is a primary signal area, the antenna may
not be grounded and connected properly.
- Check your antenna connections; make sure the antenna is
properly grounded at its mounting location.
The antenna may not be the proper length.
- Make sure the antenna is fully extended; if broken, replace the
antenna with a new one.
Broadcast is noisy.
The antenna is not the proper length.
- Extend the antenna fully; replace it if it is broken.
The antenna is poorly grounded.
-
Make sure the antenna is grounded properly at its mounting location.
The station signal is weak and noisy.
- If above solution does not work, tune in another station.
If this Message Appears
Various messages are displayed on the screen during operation. In
addition to the messages telling you the current status or providing
guidance for the next operation, there are also the following error
messages. If one of these error messages is displayed, carefully follow
the instructions in the solution column.
System
Unable to operate while driving.
A setup operation, etc., was carried out while the vehicle was
running.
- Move the vehicle to a safe location, stop, and engage the
parking brake, then carry out this operation.
USB current error.
Abnormal current is run to the USB connector device.
- Turn the ignition key off, and then set to ON again.
- Attempt to connect another iPhone/USB memory device.
Audio/Visual
Connected USB Device is not supported.
An iPhone that is not supported by the unit is connected.
- Connect an iPhone that is supported by the unit.
A USB device that is not supported by the unit is connected.
- Attempt to connect another USB memory device.
Communication error.
- Turn the ignition key off, and then set to ON again.
- Check the display by reconnecting between the iPhone and the
unit, using the lightning to USB Cable.
- Check the display by reconnecting between the USB memory
device and the unit.
Caused by the iPhone Software Version not being compatible
with this unit.
- Update the iPhone Software Version to be compatible with this
unit.
The iPhone is not verified.
- Change another iPhone.
Information
If you encounter a problem, please turn the power off, then on again.
If the unit is still not functioning normally, please review the items in
the following checklist. This guide will help you isolate the problem
if the unit is at fault. Otherwise, make sure the rest of your system is
properly connected, or then consult your authorised Alpine dealer.
29


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