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4. GUARANTEE CLAIMS
4.1. Complaints and claims under the guarantee will be handled by an Alpina dealer. If you have any com-
plaints or any questions about the guarantee, the Alpina dealer is always the  rst party to contact because
that is who your contract of sale was concluded with. The manufacturer will then make a  nal decision on
whether you are able to make a claim under the guarantee for the matter in question. The relevant part or
the bicycle must be sent off by the Alpina dealer with the receipt, clearly stating the frame number.
4.2. If you moved or the Alpina dealer is no longer available, Alpina will refer you to the nearest Alpina dealer.
4.3. The Alpina dealer may charge you for the costs of dismantling or assembling the bicycle.
4.4. The dealer may charge you for the costs of transporting the bicycle and/or the parts to and from Alpina to
your dealer if Alpina rejects the complaint or the guarantee claim on the basis of Alpina’s Safety
instructions & Guarantee conditions.
4.2. If you moved or the Alpina dealer is no longer available, Alpina will refer you to the nearest Alpina dealer.
4.3. The Alpina dealer may charge you for the costs of dismantling or assembling the bicycle.
4.4. The dealer may charge you for the costs of transporting the bicycle and/or the parts to and from Alpina to
your dealer if Alpina rejects the complaint or the guarantee claim on the basis of Alpina’s Safety instructi-
ons & Guarantee conditions.
5. LIABILITY
A claim under these guarantee conditions accepted by Alpina does not constitute acknowledgement of
liability on the part of Alpina for any damage suffered by the owner or by third parties. Without preju-
dice to the provisions of Section 3 of these Guarantee conditions, Alpina’s liability for damage suffered
by you or third parties is limited to the content of this provision. Alpina explicitly rejects any liability for
consequential damage. If the manufacturer of the bicycle proves to be liable for any damage nonetheless,
Alpina’s liability will be limited to the invoice value of the bicycle, unless a compulsory provision provides
otherwise.
6. DISCLAIMER
Alpina has compiled these Safety Instructions and Guarantee Conditions with the greatest possible care.
However, liability cannot be accepted for printing and/or typesetting errors and/or errors in images.
ALPINA|Ravensburgstraat8|8028PZ|Zwolle|TheNetherlands
NL
DE
EN
19


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