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22 AT-RG613/623TX Residential VoIP Gateway - User Manual
receiver of the telephone or fax
connected to the TEL ports or you make a
call.
Green light
flashes
Attached telephone or fax machine is in
use.
Off The attached telephone is not in use.
Fault Finding
Is the POWER LED on?
If the power LED is off please check if the power cable is not damaged, the power
cable is correctly connected and you are using the plug with the correct power
voltage.
Check if the AC plug of the power cable of the product is connected correctly.
This product doesn’t have a power switch. To turn the unit on or off you have to
plug or unplug the power cable.
Is the SYSTEM LED orange?
If the SYSTEM LED lights up orange, unplug the AC plug and plug it in again after 20
seconds. If you do not resolve the problem, unplug the power plug of this product
and contact your supplier
Are the LNK/ACT/SPD LEDs on?
Check if the power of the connected device is on, check that there are no
problems with the network interface cards installed in the attached devices, also
check if the cables are correctly connected to the network interface cards and that
the correct cable is being used (i.e. straight or crossover).
Check also if the length of the cable is over the limit. UTP cable must be less than
100 m.
To connect this product to a computer, you must use a straight cable. To connect
this product to a HUB or switch, you must use a crossover cable. Please check if
you’re using the correct cable.
Do you have a problem with the UTP cable?
Swap out with a known good cable.
Does TEL LED light up when you lift up the receiver?
Please ensure that the telephone cable is connected correctly, that the correct
cable is being used and that the cable is not damaged.
Do you have a problem with the telephone cord?
Swap out with a known good telephone cord.
Check if the setting of the dial mode for the telephone and fax is correct, follow
the instructions of the telephone and/or fax device.
For further information on dial mode set up please refer to Chapter 5.
Ensure that there is no problem with the telephone or fax machine.
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