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58 ML5000 User Guide
Operating System Technical Support
Operating Software Version Number
The version number is briefly shown on the
snapshot display on power up. Make sure the
system amplifiers are muted or turned off before
switching the console on or off. This example
displays version 1.20
Loading New Operating Software
Check the Allen & Heath Web site for the latest
version of console software. New software is
loaded from a PC via the RS232 port.
IMPORTANT ! The current console settings and
snapshots may be lost when you load new
operating software. If you wish to keep your
settings and snapshot contents, first archive them
using the dump out facility. Restore these after
loading the new software by using dump in.
Download the software from the Allen & Heath Web
site to your PC computer. Connect the PC RS232
port to the console RS232 port using a standard
pin-to-pin (not null modem) 9-pin serial cable. Set
the console rear panel switch to the RS232 position.
Power up the console. The snapshot display
should read UPd (update) as the console awaits
data from the PC. Follow the instructions provided
on the Web site for loading the new software into
the console. When completed make sure you set
the console rear panel switch back to the MIDI
position.
Power Up and Power Down
The console settings are saved when power is
removed. On power up these settings are restored.
To Reset the Console Settings
Hold down SHIFT and RECALL while turning on the
console to reset all current settings. This does not
affect the contents of the snapshot memories. The
default settings are restored:
Selects normal console operating mode
Clears current P/AFL selections
Clears all current Mute Group assignments
Clears all current VCA Group assignments
Clears all channel automation safes
Restores the default SIP safes
Enables the snapshot store function
Turns off recall auto-increment
To Reset the Snapshot Memories
Hold down SHIFT and STORE while turning the
console on to clear all the snapshot memories. This
does not affect the current console settings. For all
snapshots:
Clears all stored mutes
Clears all stored VCA Group assignments
To reset all Settings and Memories
Hold down SHIFT, RECALL and STORE together
while turning the console on to clear all current
settings and the memories.
Contacting Allen & Heath
If you have any queries about the automation
system please quote the console model, serial
number and operating system version number in
any communication with Allen & Heath or your
appointed service agent. Technical support is
available through your dealer or by visiting the Allen
& Heath Internet Web site.
www.allen-heath.com
RECALL
(SHIFT)
STORE
58


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