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Getting Started 3
2 Getting Started
2.1 Checking the Components
When you receive the Device, please check against the following checking list. If any of the
items are missing or damaged, contact the local retailer or after-sales engineer immediately.
Sequence
Checking items
Requirement
1
Package
Appearance
No obvious damage.
Packing materials
No broken or distorted positions that
could be caused by hit.
2
Labels
Labels on the device
Not torn up.
Do not tear up or throw away the
labels; otherwise the warranty
services are not ensured. You need
to provide the serial number of the
product when you call the after-sales
service.
3
Device
Appearance
No obvious damage.
Data cables, power
cables, fan cables,
mainboard
No connection loose.
2.2 Installing HDD
Please check whether the HDD is already installed in the Device when you first time using the
Device. It is suggested to use the HDD recommended officially. Do not use the PC HDD.
Shut down the device and then unplug the power cable before you open the case to replace the
HDD.
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  • We have lost power on our DVR, there is power up to the power supply,
    and the whole system is coupled to a UPS system for some time......
    we have had zero lightning and any effects of load shedding is nullified by UPS system,
    could you kindly inform what could be wrong PLEASE ?
    Chris Gibson 0827932600 Submitted on 22-2-2023 at 12:16

    Reply Report abuse


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