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Troubleshooting
Before You Begin
Ensure the “Goodbye” message is displayed on the Audio System screen when you tur n the ignition
off.
Reset the radio: To do so, remove the faceplate, then use a paper clip to push the Reset button.
Hold down the Reset button for three seconds. Make sure you have the latest software update on
your radio. To do so, select Settings > About >
Version. Compare this number with the one on
our website, Downloads section.
Problems While Using The Phone Function
Ensure your mobile phone is compatible with the
radio.To do so, visit the mobile phone compatibility
table available on the ASTEROID Classic support
page
www.parrot.com/usa/compatibility.
If your mobile phone is compatible with the
radio and if you already have the latest software
update:
1. Erase the memory of the radio.To do so, select Settings > Advanced settings > Factor y settings.
2. On your telephone, erase the Alfa 4C Audio System from the list of Bluetooth® peripherals (or
reboot your iPhone®).
3. Repeat the pairing procedure for the two devices.
Problems While Using The Music Function
Several minutes of loading may be required when connecting your audio peripheral
(USB/SD/iPod®) to the radio for the first time, particularly if you are using an audio peripheral with
a large capacity or containing many audio files. This loading time will allow your audio files to be
accessible via voice recognition.
Reboot your iPod®/iPhone® before connecting it to the radio. To reboot your iPod®/iPhone® (this
procedure will not erase any of your data):
iPod®: Push Menu and the center button simultaneously until the iPod® reboots.
iPhone®: Push the On/Off button and the Home button simultaneously until the iPhone®
reboots. Do not touch the screen when the message “Slide to shutdown” appears.
Some problems may occur if the iPod®/SD card/USB device is already connected to the radio
before you tur n on the ignition. Connect the iPod®/SD card/USB device once the ignition is tur ned
on.
Reset The Radio
ELECTRONICS
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