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7.4 ERROR
In case the camera no longer shows any images and/or there’s no more
sound, please check the following:
- the camera is connected
- the correct UID code is used
- the correct password is used
- restart the camera by briefly interrupting its power supply
- press and hold the reset button for at least 10 seconds to reset the
camera. The camera will now reboot. Repeat the entire setup and
actions from the beginning, because all settings will be reset to the
default factory settings
- restart your smartphone or tablet.
- remove the app from your device and reinstall.
When it becomes dark, the camera will switch to the night mode and
turn on the infra-red lights. In certain environmental lighting conditions,
the screen might start flashing. You can resolve this by increasing or
decreasing the environmental light. When the IR LEDs are activated, the
screen will be black/white.
If you still see no images, please contact the service department of
Alecto via www.alecto.nl.
7.5 IMAGE DELAY
Because of coding and decoding of the images, there will be a slight
delay in the signal. The image quality also depends on changes in the
bandwidth via internet. You may set a lower resolution.
The camera may restart after changing certain settings. In this case it’ll
take some time (maximum 2 minutes) before the images return.
7.6 DATA USE
If you’re using a mobile network, please keep in mind that the data use
can increase considerably while watching video. We recommend you to
use a Wi-Fi network.
Also the battery usage of your smartphone or tablet will increase.
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