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If the defect is confirmed, your phone or part thereof will
be either replaced or repaired, as appropriate. Repaired
phone and accessories are entitled to a one (1) month
warranty for the same defect. Repair or replacement
may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but
excludes any other costs.
This warranty shall not apply to defects to your phone
and/or accessory due to (without any limitation):
- Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your phone
is used;
- Connection to any equipment not supplied or not
recommended by TCL Communication Ltd.;
- Modification or repair performed by individuals not
authorised by TCL Communication Ltd. or its affiliates
or your vendor;
- Modification, adjustment or alteration of software or
hardware performed by individuals not authorised by
TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration
of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation…
Your phone will not be repaired in cases where labels
or serial numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your country or
jurisdiction.
In no event shall TCL Communication Ltd. or any of its
affiliates be liable for indirect, incidental or consequential
damages of any nature whatsoever, including but not
limited to commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages
can be disclaimed by law.
Some countries/states do not allow the exclusion or
limitation of indirect, incidental or consequential damages,
or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
