12
FAQ
1. Unable to obtain the posion of your watch
Go to check if your watch has a SIM card or if you’re in a place where
can’t receive the signal.
2. Unable to obtain the vericaon code
You need to open the relevant SMS receiving service. For more
informaon, consult your local operators.
3. Waterproof noce
The waterproof grade of this product is IP65, which can only protect
the watch from splashing water. Do not wear your watch to swim,
dive, bathe and immerse for a long me.
4. Posioning accuracy
Your watch will provide three kinds of posioning modes: GPS,
Wi-Fi, LBS. Posion accuracy will be dierent according to dierent
posioning methods. All posion informaon is only for reference in
a certain range.
5. Data service
The posion informaon of watch and remote seng caused by voice
message and applicaon will be working based on the communicaon
between GPRS network and cloud server. It will consume the data
which need to be paid by yourself.
6. SOS
The guardian should be familiar with the specic operaon of SOS
and the operaon instrucon for children.
7. Whether the material of this product is harmful to children
The material in use has passed related safety tesng for children,
which can ensure the safety of daily use.
8. Storage and use of locaon data for user
For all the data related to you, we will only use the queries you submit
to us. We will not use for any commercial applicaon or development
without authorisaon.