548781
86
Zoom out
Zoom in
Previous page
1/104
Next page
Trouble solving table
AppendixA Speed Touch Troubleshooting
86 / 104
3EC 17058 AAAA TCZZA Ed. 04
The following table provides possible solutions to some problems:
Problem Solution
STHome does not work.
(none off the LEDs lights up)
Make sure the STHome is plugged
into an electrical outlet.
(none
off
the
LEDs
lights
up)
Make sure the power switch on the
STHome modem is turned on.
No ATMFĆ25.6 connectivity. Make sure the (correct) cable is
securely connected to the ATMFĆ25.6
port.
No Ethernet connectivity.
LAN LED does not light up.
Make sure the cable(s) are securely
connected to the 10BaseĆT port(s).
LAN
LED
does
not
light
up
.
Ethernet port(s) link integrity LED does
not light up.
Make sure you are using the correct
cable type for your Ethernet
equipment.
Telnet session from a Windows PC is
not possible.
The STHome system password is
longer than 8 characters.
Change the STHome system
password.
Poor STHome performance. Make sure the STHome is installed as
instructed in this User's Guide and/or
as instructed by the SP.
For ADSL service, check whether a
central splitter or dedicated filters are
installed properly.
No Line synchronization achieved.
Line Sync LED keeps flashing
Make sure ADSL service is enabled on
the wall outlet your STHome is
connecting to.
Make sure an ADSL STHome variant
is used for your ADSL service.
86


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Alcatel Speed Touch Home at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel Speed Touch Home in the language / languages: English as an attachment in your email.

The manual is 1,44 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info