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Table of Contents
Safety and use ......................................................................5
Radio waves ........................................................................12
Licences: ...............................................................................17
General information ..........................................................19
1 Your mobile .................................................................22
1.1 Keys and connectors .......................................22
1.2 Getting started .................................................25
1.3 Home screen .....................................................27
2 Text input ....................................................................35
2.1 Using the onscreen keyboard .......................35
2.2 Text editing ........................................................36
3 Daily Board .................................................................38
3.1 How to launch Daily Board ...........................38
3.2 What Daily Board Shows: ...........................38
3.3 Daily Board settings ........................................39
4 Contacts .......................................................................40
5 Calendar, Clock, and Calculator .............................46
5.1 Calendar .............................................................46
5.2 Clock ...................................................................48
5.3 Calculator ...........................................................50
2
6 Getting connected ....................................................51
6.1 Wi-Fi ...................................................................51
6.2 Connecting to a Bluetooth device ..............52
6.3 Connecting to a computer via USB .............54
6.4 Connecting to virtual private networks ......54
7 Multimedia applications ...........................................57
7.1 Camera ...............................................................57
8 Others ..........................................................................61
8.1 Support Centre .................................................61
8.2 Other applications ..........................................61
9 Google applications ..................................................62
9.1 Chrome ..............................................................62
9.2 Gmail ................................................................... 62
9.3 Maps ...................................................................63
9.4 YouTube ..............................................................63
9.5 Play Store ....................................................... ....63
9.6 Drive ...................................................................64
9.7 Play Music .........................................................64
9.8 Duo .....................................................................64
9.9 Photos ................................................................65
10 Settings ........................................................................66
10.1 Network & internet .........................................66
10.2 Connected devices ..........................................67
10.3 Apps & notifications .............. ..........................67
3
10.4 Battery ....................................................... .........67
10.5 Display ....................................................... .........67
10.6 Sound .................................................................68
10.7 Storage ...............................................................68
10.8 Security & location ..........................................68
10.9 Accounts ............................................................69
10.10 Accessibility ...................................................... 69
10.11Digital Wellbeing ..............................................69
10.12Google ................................................................70
10.13 System ...............................................................70
11 Making the most of your tablet .............................73
11.1 Updates ..............................................................73
12 Accessories .................................................................74
13 Warranty ......................................................................75
14 Troubleshooting .........................................................78
15 Specifications .............................................................83
4
PROTECT YOUR HEARING
To prevent possible hearing damage, do not
listen at high volume levels for long periods.
Exercise caution when holding your tablet near
your ear while the loudspeaker is in use.
www.sar-ck.com
This product meets applicable national
SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on
page 0 of this user guide.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 0 mm
from the body to ensure compliance
with RF exposure requirements.
5
Safety and use ...............................
We recommend that you read this chapter carefully
before using your tablet. The manufacturer disclaims any
liability for damage, which may result as a consequence
of improper use or use contrary to the instructions
contained herein.
TRAFFIC SAFETY:
Given that studies show that using a tablet while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their device when the
vehicle is not parked.
When driving, do not use your tablet and headset to
listen to music or to the radio. Using a headset can be
dangerous and forbidden in some areas.
When switched on, your tablet emits electromagnetic
waves that can interfere with the vehicle’s electronic
systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- Do not place your tablet on top of the dashboard or
within an airbag deployment area;
- Check with your car dealer or the car manufacturer
to make sure that the dashboard is adequately shielded
from tablet RF energy.
6
CONDITIONS OF USE:
You are advised to switch off the tablet from time to
time to optimise its performance.
Switch the tablet off before boarding an aircraft.
Switch the tablet off when you are in health care
facilities, except in designated areas. As with many
other types of equipment now in regular use, devices
can interfere with other electrical or electronic devices,
or equipment using radio frequency.
Switch the tablet off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in
a fuel depot, petrol station, or chemical plant, or in any
potentially explosive atmosphere.
When the tablet is switched on, it should be kept
at least 15 cm from any medical device such as a
pacemaker, a hearing aid, or an insulin pump, etc..
Do not let children use the tablet and/or play with the
tablet and accessories without supervision.
If your tablet has a removable cover, note that your
tablet may contain substances that could create an
allergic reaction.
If your tablet is a unibody device, the back cover and
battery are not removable. If you disassemble your
tablet the warranty will not apply. Disassembling the
device may damage the battery, and may cause leakage
of substances that could create an allergic reaction.
7
Always handle your tablet with care and keep it in a
clean and dust-free place.
Do not allow your tablet to be exposed to adverse
weather or environmental conditions (moisture,
humidity, rain, infiltration of liquids, dust, sea air,
etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +40°C (104°F).
At over 40°C (104°F) the legibility of the tablet’s display
may be impaired, though this is temporary and not
serious.
Do not open, dismantle, or attempt to repair your tablet
yourself.
Do not drop, throw, or bend your tablet.
Do not use the tablet if the glass screen is damaged,
cracked, or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories
which are recommended by TCL Communication Ltd.
and its affiliates and are compatible with your tablet
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of
other chargers or batteries.
Remember to make backup copies or keep a written
record of all important information stored on your
tablet.
Some people may suffer epileptic seizures or blackouts
8
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your
doctor before playing video games on your tablet or
enabling a flashing-lights feature on your tablet.
Parents should monitor their children’s use of video
games or other features that incorporate flashing lights
on the devices. All persons should discontinue use
and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms,
please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are
tired or need sleep;
- Take a minimum of a 15-minute break hourly;
- Play in a room in which all lights are on;
- Play at the farthest distance possible from the screen;
- If your hands, wrists, or arms become tired or sore
while playing, stop and rest for several hours before
playing again;
- If you continue to have sore hands, wrists, or arms
during or after playing, stop the game and see a doctor.
When you play games on your tablet, you may
9
experience occasional discomfort in your hands, arms,
shoulders, neck, or other parts of your body. Follow the
instructions to avoid problems such as tendinitis, carpal
tunnel syndrome, or other musculoskeletal disorders.
PRIVACY:
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your tablet regarding
taking photographs and recording sounds with your
tablet. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior
authorisation has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your tablet (including the operator)
disclaim any liability which may result from improper
use of the device.
BATTERY:
Following air regulation, the battery of your product is
not charged. Please charge it first.
For a non-unibody device:
10
Observe the following precautions:
- Do not attempt to open the battery (due to the risk of
toxic fumes and burns);
- Do not puncture, disassemble, or cause a short circuit
in a battery;
- Do not burn or dispose of a used battery in household
rubbish or store it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with
locally applicable environmental regulations. Only
use the battery for the purpose for which it was
designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its
affiliates.
For a non-unibody device with a non-removable battery:
Observe the following precautions:
- Do not attempt to eject, replace or open the battery;
- Do not puncture, disassemble, or cause a short circuit
in the battery;
- Do not burn or dispose of your device in household
rubbish or store it at temperature above 60°C (140°F).
device and battery must be disposed of in accordance
with locally applicable environmental regulations.
For a unibody device:
Observe the following precautions:
- Do not attempt to open the back cover;
11
- Do not attempt to eject, replace, or open battery;
- Do not puncture the back cover of your tablet;
- Do not burn or dispose of your tablet in household
rubbish or store it at temperature above 60°C (140°F).
device and battery as a unibody device must be disposed
of in accordance with locally applicable environmental
regulations.
This symbol on your tablet, the battery, and the
accessories means that these products must be taken
to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for
these items of equipment;
- Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.
12
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
CHARGERS:
Mains powered chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your tablet meet the standard
for safety of information technology equipment and
office equipment use. They are also compliant with the
ecodesign directive 2009/125/EC. Due to different
applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
This tablet is compatible with the charger, which
complies with the following standards relating to the
Common Mobile device Charger:
- EN301 489-34 V2.1.1 Final Draft (2017-04)
- EN 62684:2018
Model: UC11
Input Voltage: 100~240V
Input AC Frequency: 50/60Hz
Output Voltage: 5.0V
Output Current: 1.0A
13
Output Power: 5.0W
Average active efficiency: 73.8%
No-load power consumption: 0.08W
Radio waves ...................................
Proof of compliance with international standards
(ICNIRP) or with European Directive 2014/53/EU
(RED) is required of all device models before they can
be put on the market. The protection of the health and
safety for the user and any other person is an essential
requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES
FOR EXPOSURE TO RADIO WAVES.
Your tablet is a radio transmitter and receiver. It
is designed not to exceed the limits for exposure
to radio waves (radio frequency electromagnetic
fields) recommended by international guidelines. The
guidelines were developed by an independent scientific
organisation (ICNIRP) and include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The radio wave exposure guidelines use a unit of
measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating
14
positions with the device transmitting at its highest
certified power level in all tested frequency bands. The
highest SAR values under the ICNIRP guidelines for this
tablet model are:
Maximum SAR for this model and conditions under
which it was recorded
Body-worn SAR Wi-Fi 2.4G 0.71 W/kg
During use, the actual SAR values for this tablet are
usually well below the values stated above. This is
because, for purposes of system efficiency and to
minimise interference on the network, the operating
power of your tablet is automatically decreased when
full power is not needed. The lower the power output
of the tablet, the lower its SAR value.
Body-worn SAR testing has been carried out at a
separation distance of 0 mm. To meet RF exposure
guidelines during body-worn operation, the tablet
should be positioned at least this distance away from
the body.
If you are not using an approved accessory ensure that
whatever product is used is free of any metal and that
it positions the tablet the indicated distance away from
the body.
Organisations such as the World Health Organisation
and the US Food and Drug Administration have stated
that if people are concerned and want to reduce their
exposure they could reduce the amount of time spent
15
on the tablet.
For more information, you can go to www.alcatelmobile.
com.
Additional information about electromagnetic fields
and public health are available on the following site:
http://www.who.int/peh-emf.
Your tablet is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with a headset or USB data cable.
If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions
the device at least 0 mm away from the body.
Please note by using the device some of your personal
data may be shared with the main device. It is under
your own responsibility to protect your own personal
data, not to share with it with any unauthorised
devices or third party devices connected to yours. For
products with Wi-Fi features, only connect to trusted
Wi-Fi networks. These precautions will help prevent
unauthorised access to your tablet. Your product
can store personal information in various locations
including memory card, and built-in memory. Be sure
to remove or clear all personal information before you
16
recycle, return, or give away your product. Choose your
apps and updates carefully, and install from trusted
sources only. Some apps can impact your product’s
performance and/or have access to private information
including account details, location details, and network
resources.
Note that any data shared with TCL Communication Ltd.
is stored in accordance with applicable data protection
legislation. For these purposes TCL Communication Ltd.
implements and maintains appropriate technical and
organisational measures to protect all personal data, for
example, against unauthorised or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a
level of security that is appropriate having regard to
- The technical possibilities available;
- The costs for implementing the measures;
- The risks involved with the processing of the personal
data, and;
- The sensitivity of the personal data processed.
You can access, review, and edit your personal
information at any time by logging into your user
account, visiting your user profile or by contacting us
directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with
evidence of your identity before we can act on your
request.
17
Licences:
microSD Logo is a trademark.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by TCL Communication
Ltd. and its affiliates is under licence. Other
trademarks and trade names are those of
their respective owners.
Alcatel 8051/8052 Bluetooth Declaration ID
D047838
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
This equipment may be operated in all
European countries.
This tablet may be operated without
restrictions in any EU member state.
Google, the Google logo, Android, the Android
logo, Google Search
TM
, Google Maps
TM
,
Gmail
TM
, YouTube, Google Play Store, Google
Latitude
TM
, and Hangouts
TM
are trademarks of
Google Inc.
18
The Android robot is reproduced or modified from
work created and shared by Google and used according
to terms described in the Creative Commons 3.0
Attribution License (the text will show when you touch
Google legal in Settings > System > About tablet > Legal
information).
You have purchased a product which uses the open
source (http://opensource.org/) programmes mtd,
msdosfs, netfilter/iptables and initrd in object code and
other open source programs licensed under the GNU
General Public Licence and Apache Licence.
We will provide you with a complete copy of the
corresponding source codes upon request within a
period of three years from the distribution of the
product by TCL Communication Ltd.
You may download the source codes from http://
sourceforge.net/projects/alcatel/files/. The provision
of the source code is free of charge from the internet.
We hereby point out that the end user warranty for
infringement IPR is solely limited to the EU.
If and to the extent that the Product is exported, taken
with, or used by end customer or end user outside the
EU any responsibility, warranty or indemnification of
manufacturer and its suppliers in regard to the Product
expires (including any indemnification in regard to
infringement IPR).
19
General information .....................
• Internet address: www.alcatelmobile.com
• Hotline: See the "SERVICES" leaflet that came with
your tablet or go to our website.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong.
• Electronic labeling path: Touch Settings > System >
Regulatory & safety, you can find more information
about labelling.
On our website, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us by
email to ask any questions you may have.
This radio equipment operates with the following
frequency bands and maximum radio-frequency power:
Bluetooth 2.4GHz band: 9.15 dBm
Bluetooth LE 2.4GHz band: 9.34 dBm
802.11 b/g/n 2.4GHz band: 18.65 dBm
Hereby, TCL Communication Ltd. declares that the radio
equipment type Alcatel 8051,8052 is in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is
20
available at the following internet address: http://www.
alcatelmobile.com/EU_doc.
The description of accessories and components,
including software, which allow the radio equipment
to operate as intended, can be obtained in the full text
of the EU declaration of conformity at the following
internet address: http://www.alcatelmobile.com/EU_
doc.
Disclaimer
There may be certain differences between the
user manual description and the tablet’s operation,
depending on the software release of your tablet or
specific operator services.
TCL Communication Ltd. shall not be held legally
responsible for such differences, if any, nor for their
potential consequences, which responsibility shall be
borne by the operator exclusively. This tablet may
contain materials, including applications and software
in executable or source code form, which is submitted
by third parties for inclusion in this tablet ("Third Party
Materials"). All Third Party Materials in this tablet
are provided "as is", without warranty of any kind,
whether express or implied. The purchaser undertakes
that TCL Communication Ltd. has complied with all
quality obligations incumbent upon it as a manufacturer
of mobile devices and devices in complying with
21
Intellectual Property rights. TCL Communication Ltd.
will at no stage be responsible for the inability or failure
of the Third Party Materials to operate on this tablet or
in interaction with any other device. To the maximum
extent permitted by law, TCL Communication Ltd.
disclaims all liability for any claims, demands, suits or
actions, and more specifically
but not limited to – tort law actions, under any theory
of liability, arising out of the use, by whatever means, or
attempts to use, such Third Party Materials. Moreover,
the present Third Party Materials, which are provided
free of charge by TCL Communication Ltd., may be
subject to paid updates and upgrades in the future; TCL
Communication Ltd. waives any responsibility regarding
such additional costs, which shall be borne exclusively
by the purchaser. TCL Communication Ltd. shall not
be held responsible for the lack of availability of any
application, as its availability depends on the country
and the operator of the purchaser. TCL Communication
Ltd. reserves the right at any time to add or remove
Third Party Materials from its devices without prior
notice; in no event shall TCL Communication Ltd. be
held responsible by the purchaser for any consequences
of such removal.
22
1
Your mobile ..............................
1.1 Keys and connectors
2 3
8
1
7
4
5
6
9
10
23
Number Function
1
Power key:
2
Volume key:
3
4
Speaker
5
6
Microphone
7
USB port
8
Headset
9
SD slot
10
Back camera
Back Home Recent apps
24
Back button
• Touch to go back to the previous screen,
or close a dialog box, options menu, the
Notification panel, etc.
Home button
• From any application or screen, touch to
return to the Home screen.
• Long press to turn on Google Assitant Now.
You can get help such as getting directions and
restaurant information based on the content
detected on the screen.
Recent Apps button
• Touch to open a card view of applications
you've worked with recently.
Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to
select from Restart/Power off/Screenshot.
• Press and hold the Power key and Volume
down key to take a screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.
25
Volume keys
• In Music/Video/Streaming mode, adjusts the
media volume.
• In general mode, adjusts the ringtone volume.
• In camera preview mode, press Volume up or
down key to take a photo
1.2 Getting started
1.2.1 Setting up
Inserting or removing the microSD card.
26
Charging the battery
You are advised to fully charge the battery ( ). Charging
status is indicated by a percentage displayed on screen.
The percentage increases as the tablet is charged.
To reduce power consumption and energy waste
when the battery is fully charged, disconnect your
charger from the plug; switch off Wi-Fi, Bluetooth
or background-running applications when not in
use; reduce the backlight time, etc.
1.2.2 Powering on your tablet
Hold down the Power key until the tablet powers on,
unlock your tablet (Swipe, PIN, Password or Pattern) if
necessary and confirm. The Home screen is displayed.
If you do not know your PIN code or forget it, contact
your network operator. Be sure to keep your PIN code
safe.
27
1.2.3 Powering off your tablet
Press and hold the Power key until options appear, then
select Power off.
1.3 Home screen
You can bring all the items (applications, shortcuts,
folders and widgets) you love or use most frequently
to your Home screen for quick access. Touch the Home
button to switch to the Home screen.
3
1
2
4
5
3
Status bar
• Status/Notification indicators
• Touch and drag down to open the Notification
panel.
28
4
Google Search bar
• Touch
1
to enter text search screen
• Touch
2
to enter voice search screen
5
Favourite tray applications
• Enter the application.
• Long press to move or remove applications.
Reversible screen
The tablet supports the reversible function. From the
Home screen, slide up to open the App drawer, then
touch Settings > Display > Advanced > Auto-rotate
screen, switch the toggle to turn on/off.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Long press
To enter the available options for an item, long press
the item. For example, select a contact in Contacts, long
press this contact, an option list will appear.
29
Drag
Long press an item and drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications,
images, and web pages. You can slide the screen
horizontally too.
Flick
Similar to swiping, flicking is a lighter and quicker stroke.
Rotate
Automatically change the screen orientation from
portrait to landscape by turning the tablet sideways to
have a better screen view.
1.3.2 Status bar
From the Status bar, you can view both tablet status
(on the right side) and notification information (on the
left side).
Drag down the status bar to view notifications and drag
again to enter the Quick settings panel.
30
Drag up to close it. When there are notifications, you
can touch them to access notifications.
Notification panel
When there are notifications, touch and drag down the
Status bar to open the Notification panel to read more
detailed information.
1
1
Clear all notifications (ongoing notifications will
remain)
Quick Settings panel
Drag down notification panel to open the Quick
Settings panel. You can enable or disable functions or
change modes by touching the icons.
31
Open Settings, to view the full list
of settings.
1.3.3 Locking and unlocking your screen
To protect your tablet and privacy, you can lock the
tablet with a pattern, PIN or password, etc.
To create a screen unlock pattern
• From the Home screen, slide up to open the App
drawer, then touch Settings > Security & location >
Screen lock.
• Draw your own pattern.
To lock tablet screen
Press the Power key once to lock the screen.
32
To unlock the tablet screen
Press the Power key once to light up the screen, slide to
draw the unlock pattern you have created or enter your
PIN or password, etc.
If you have chosen Swipe as the screen lock, you can
press the Power key to light up the screen, then swipe
up to unlock the screen.
Swipe up to
unlock the screen
1.3.4 Personalising your Home screen
Reposition
Long press an item and drag it to the desired position
and then release. You can move items both on the
Home screen and the Favourite tray. Hold the icon on
the left or right edge of the screen to drag the item to
another Home screen.
33
Remove
Long press an item and drag it up to the top of the
Remove icon, then release.
Create folders
To improve the organisation of shortcuts or applications
on the Home screen and the Favourite tray, you can
add them to a folder by stacking one item on top of
another. To rename a folder, open it and touch the
folder’s title bar to input the new name.
Wallpaper customisation
Long press an empty area on the Home screen, then
touch Wallpapers to customise wallpaper.
1.3.5 Widgets and recently used applications
Consult widgets
Long press the empty area on the Home screen, then
touch Widgets to display all widgets.
Touch the selected widget and slide it to move to your
preferred screen.
Consult recently used applications
To consult recently used applications, touch the Recent
Apps button. Touch a thumbnail in the window to open
the application.
34
Touch one thumbnail and slide it right/left or touch X to
close an application.
Touch
at the top of the screen to close all the
running applications.
1.3.6 Volume adjustment
Using the volume key
Press the Volume key to adjust the volume.
Using the settings menu
From the Home screen, touch Settings > Sound to set
the volume for media, alarm, notification etc.
35
2
Text input ..................................
2.1 Using the onscreen keyboard
Onscreen keyboard settings
Go to Settings > System > Languages & input, touch
the keyboard you want to set up and a series of settings
will become available.
Adjust the onscreen keyboard orientation
Turn the tablet sideways or upright to adjust the
onscreen keyboard orientation. You can adjust it by
changing the settings (Touch Settings > Display > Auto-
rotate screen).
36
2.1.1 Android keyboard
1
2
3
4
5
1
Enter text or numbers.
2
Long press to select symbols.
3
Switch between "abc/Abc" mode; Long press to
switch to "abc/ABC" mode.
4
Switch to symbol and numeric keyboard.
5
Touch to say something.
2.2 Text editing
You can edit the texts you entered.
• Long press or double tap within the texts you want
to edit.
• Drag the tabs to change the selected texts.
• The following options will show: Cut, Copy, Share.
37
You can also insert new texts if preferred
• Touch where you want to type, or long press a blank
space, the cursor will blink and the tab will show.
Drag the tab to move the cursor.
• If you have cut or copied any text, touch the tab to
show Paste which allows you to paste any text you
have previously copied.
38
3
Daily Board
3.1 How to launch Daily Board
• Charge the device to launch Daily Board.
• Touch sidebar to open daily board.
3.2 What Daily Board Shows:
1. Shows the time and the date.
2. Shows a news widget.
3. Shows the battery charge percentage and charging
icon.
4. Shows The Google Assistant setup icon 'Try "Ok
Google"'; if you haven't set it up yet, touch to set up
The Google Assistant.
39
5. Shows the Google Assistant button
, if you ready
Google Assistant setup. You can call the Google
Assistant in any time if the screen is not enter sleep
mode.
3.3 Daily Board settings
The dailyboard will quit if you unplug the power.
Touch to quit Daily Board.
Touch to disable/enable microphone.
Touch to get Daily Board
settings:
• Set digital photo
frame
• Quit Daily Board
40
4
Contacts ....................................
Contacts enables quick and easy access to the contact
you want to reach.
You can view and create contacts on your tablet and
synchronise them with your Gmail contacts or other
applications on the web or on your tablet.
4.3.1 Consult your Contacts
To see your contacts, touch from the App drawer.
1
2
3
1
Display the contacts list option menu
2
Touch to search contacts
3
Long press to select contact(s) to delete
4
Add new contact
4
41
Deleted contacts will also be removed from other
applications on the tablet or web the next time
you synchronise your tablet.
4.3.2 Adding a contact
Touch in the contact list to create a new contact.
You are required to enter the contact's name and other
contact information. By scrolling up and down the
screen, you can move from one field to another.
1
2
3
1
When finished, touch this icon to save
2
Touch to open available labels
3
Select a picture or take a photo for the contact
42
Add to/Remove from Favourites
(1)
To add a contact to favourites, you can touch a contact
to view details then touch
to add the contact to
favourites.
To remove a contact from favourites, touch the star
on the contact details screen.
4.3.3 Editing your contacts
To edit contact information, touch in the contact
details screen.
When finished, touch Save to save.
4.3.4 Use Quick contact for Android
Touch a contact to open Quick contact for Android.
(1)
Only contacts and account contacts can be added to
Favourites.
43
The icons available on the Quick contact panel depend
on the information you have for the contact and the
applications and accounts on your tablet.
4.3.5 Importing, exporting and sharing contacts
This tablet enables you to import or export contacts
between your tablet and tablet storage.
From the Contacts screen, touch
to open the
options menu. Touch Settings > Import/Export.
You can share a single contact or contacts with others
by sending the contact's vCard to them via Bluetooth,
Gmail, etc.
Touch the contact you want to share, touch
and Share
from the contact details screen.
44
4.3.6 Displaying contacts
You can configure which list of contacts, for each
account, you want to display in the Contacts list. Touch
and touch Contacts to display from contacts list
screen, then you can choose which contacts to display.
Touch
and then Settings > Display options to sort
the list by touching First name or Last name, as well as
viewing contact names by touching First name first or
Last name first.
45
4.3.7 Synchronising contacts in multiple
accounts
Contacts, data or other information can be synchronised
from multiple accounts, depending on the applications
installed on your tablet.
To add an account, touch
from the contacts list and
touch Settings > Accounts > Add account, or from the
Home screen, slide up, then Settings > Accounts > Add
account.
You are required to select the kind of account you are
adding, like Google, Corporate, etc.
As with other account setups, you need to enter
detailed information, like username, password, etc.
You can remove an account and all associated
information from the tablet. Touch the account you
want to delete . Touch REMOVE ACCOUNT.
Auto-sync
On the Accounts screen, touch the Automatically
sync data toggle. When activated, all changes to
information on the tablet or online will be automatically
synchronised with each other.
46
5
Calendar, Clock, and
Calculator ..................................
5.1 Calendar ....................................................
You can use Calendar to keep track of important
meetings, appointments, etc.
To view the calendar and create events, slide up from
the Home screen, then touch Calendar.
5.1.1 Multimode view
You can display the Calendar by Schedule, Day, Week,
or Month.
Day view
Schedule view
Week view
Month view
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5.1.2 To create new events
You can add new events from any Calendar view.
• Touch
.
• Fill in all required information for this new event. If it
is a whole-day event, you can select All-day.
• Invite guests to the event. Enter the email addresses
of the guests you want to invite. The guests will
receive an invitation from Calendar and Email.
• When finished, touch SAVE from the top of the
screen.
To quickly create an event from the Week view screens,
touch an empty spot to select a target area which will
then turn
, then touch the icon to create the new
event.
5.1.3 To delete or edit an event
To delete or edit an event, touch the event to enter its
details screen. Touch to edit the event, or touch
and then Delete to delete.
5.1.4 Event reminder
If a reminder is set for an event, the upcoming event
icon will appear on the Status bar as a notification
when the reminder time arrives.
48
Slide down left from the Status bar to open the
Notification panel and touch an event name to view the
Calendar notification list.
Touch the Back button to keep the reminders pending
in the Status bar and the Notification panel.
5.2 Clock ..........................................................
Your mobile tablet has a built-in clock.
To view the current time, slide up from the Home
screen, then touch Clock.
5.2.1 Clock
To view the clock, touch on the Time screen.
Touch
to add a time zone.
5.2.2 Alarm
From the Time screen, touch to enter the Alarm
screen.
Turn on
to enable the alarm.
Touch
to add a new alarm:
Touch a currently existing alarm to enter the alarm
editing screen.
Touch
and then to delete the selected alarm.
49
5.2.3 Timer
From the Time screen, touch to enter the Timer
screen.
• Enter the time. The time should be typed in second,
minute and hour number sequence.
• Touch
to start the countdown.
• Touch
to pause the countdown.
• Touch Delete to delete current countdown label.
5.2.4 Stopwatch
From the Time screen, touch to enter the Stopwatch
screen.
• Touch
to start the timer.
• Touch Lap to show a list of records according to the
updated time.
• Touch
to halt the total and lap times. These will
only restart after is touched.
• Touch Reset to reset the record.
• Touch Share to share.
5.2.5 Adjust Clock settings
Touch and then Settings to access Clock and Alarms
settings.
50
5.3 Calculator .................................................
To use the calculator, slide up from the Home screen,
then touch Calculator.
Touch DEL to delete digits one by one, or long press
DEL to delete all at once.
51
6
Getting connected ..................
To connect to the internet with this tablet, you can use
Wi-Fi.
6.1 Wi-Fi
You can connect to the internet when your tablet is
within range of a wireless network. Wi-Fi can be used
on your tablet.
To turn Wi-Fi on and connect to a wireless network
• Touch Settings > Network & internet > Wi-Fi.
• Turn on
.
• Once Wi-Fi is turned on, detected Wi-Fi networks
are listed.
• Touch a Wi-Fi network to connect to it. If the
network you selected is secured, you are required
to enter a password or other credentials (you may
contact the network operator for details). When
finished, touch CONNECT.
To add a Wi-Fi network
When Wi-Fi is on, you may add new Wi-Fi networks
according to your preference.
• Touch Settings > Network & internet > Wi-Fi.
52
• Touch Add network.
• Enter the name of the network and any required
network information.
• Touch SAVE.
To forget a Wi-Fi network
The following steps prevent automatic connections to
networks which you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, touch the name of the saved
network.
• Touch FORGET in the dialog that opens.
6.2 Connecting to a Bluetooth device
(1)
Bluetooth is a short-range wireless communication
technology that you can use to exchange data, or
connect to other Bluetooth devices for various uses.
To turn on Bluetooth
• Touch Settings > Connected devices > Connection
preferences > Bluetooth.
• Turn on Bluetooth
.
(1)
You are recommended to use alcatel Bluetooth headsets,
which have been tested and proved compatible with your
tablet. You can go to www.alcatelmobile.com for more
information about the alcatel Bluetooth headset.
53
Your device name and other available devices will
appear on screen.
To rename your device
• Touch Settings > Connected devices > Connection
preferences > Bluetooth.
• Touch device name.
• Enter a name, and touch RENAME to confirm.
To pair/connect your tablet with a Bluetooth device
To exchange data with another device, you need to turn
Bluetooth on and pair your tablet with the Bluetooth
device with which you want to exchange data.
• Touch Settings > Connected devices > Connection
preferences > Bluetooth > Pair new device.
• Touch a Bluetooth device you want to pair your
tablet with in the list.
• In the dialog that pops up, touch PAIR to confirm.
• If the pairing is successful, your tablet will be
connected to the device.
To disconnect/unpair from a Bluetooth device
• Touch
beside the device you want to unpair.
• Touch FORGET to confirm.
54
6.3 Connecting to a computer via USB
With a USB cable, you can transfer media files and
other files between your tablet and a computer.
To connect your tablet to the computer
Use the USB cable that came with your tablet to
connect the device to a USB port on your computer. You
will receive a notification that the USB is connected.
Open the Notification panel and touch Charging the
device via USB, Then from the appeared dialogue,
choose the way in which you want to transfer files. By
default, Charge this device is selected.
6.4 Connecting to virtual private
networks
Virtual private networks (VPNs) allow you to connect
to the resources inside a secured local network from
outside that network. VPNs are commonly deployed
by corporations, schools, and other institutions so
that their users can access local network resources
when not inside that network, or when connected to a
wireless network.
To add a VPN
• Touch Settings > Network & internet > VPN and
then touch
.
55
• On the screen that opens, follow your network
administrator's instructions to configure each
component of the VPN settings.
• Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set screenlock,
such as PIN code or password for your tablet.
To connect/disconnect to/from VPN
To connect to a VPN:
• Touch Settings > Network & internet > VPN.
• The VPNs you have added are listed. Touch the VPN
you want to connect with.
• In the dialog that opens, enter any requested
credentials and touch CONNECT.
To disconnect from a VPN:
• Touch the VPN you want to disconnect from. In the
dialog that opens, touch DISCONNECT.
To edit/delete a VPN
To edit a VPN:
• Touch Settings > Network & internet > VPN.
• The VPNs you have added are listed. Touch the
icon next to the VPN you want to edit.
56
• After editing, touch SAVE.
To delete a VPN:
• Touch the
icon next to the selected VPN, then
touch FORGET to delete it.
57
7
Multimedia applications ........
7.1 Camera ......................................................
Your mobile tablet is fitted with a camera for taking
photos and videos.
Before using the camera, make sure that you remove
the protective lens cover to avoid it affecting your
picture quality.
To take a photo or video, touch Camera from the Home
screen.
4
1
2
3
5
1
Switch between front/back camera
58
2
Touch to take a video
3
Open settings
4
Take a photo
5
View the photos or videos you have taken
To take a photo
The screen acts as the viewfinder. First, position the
object or landscape in the viewfinder, touch the screen
to focus if necessary and touch
to capture. The
photo will be automatically saved.
To take a video
Touch
to change the camera mode to video, then
touch to start video recording.
Touch
to pause video recording and touch to
continue. Touch
to stop recording. The video will be
automatically saved.
Further operations when viewing a picture/video you
have taken
• Slide left or right to view the photos or videos you
have taken.
• Touch
, then Gmail/Bluetooth/etc. to share the
photo or video.
• Touch
to return to Camera.
59
7.1.1 Photo ........................................................
Photo acts as a media player for you to view photos and
play videos. In addition, a set of further operations to
pictures and videos are available for your choice.
To view the photos you have taken, touch photo from
the Home screen.
Select for further
operation.
To view a picture/play a video
Pictures and videos are displayed in the Photo
Working with pictures
You can work with pictures by sharing them with
friends, setting them as a contact photo or wallpaper,
etc.
60
Find the picture you want to work on, and touch the
picture in the full-screen picture view. Touch
to
share the picture, Touch and select Use as to set the
picture as Contact photo or Wallpaper.
Touch to delete picture.
Touch to get picture's information.
Adjust the picture colour.
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8
Others ....................................
8.1 Support Centre
Support Centre helps you to learn more about Hot
FAQs, operation instructions, troubleshooting, etc. You
can also feedback your comments to us through it.
8.2 Other applications
(1)
..............................
The previous applications in this section are preinstalled
on your tablet. To read a brief introduction of the
preinstalled 3rd party applications, refer to the leaflet
provided with the tablet. To download and install
more 3rd party applications, use the Google Play Store
application.
(1)
Application availability depends on country and operator.
62
9
Google applications ............
Google apps are preinstalled on your tablet to improve
work efficiency and help you enjoy life.
This manual briefly introduces the apps. For detailed
features and user guides, refer to related websites or
the introduction provided in the apps.
You are recommended to register with a Google account
to enjoy all the functions.
9.1 Chrome
A web browser with which you can surf the internet.
Your bookmarks, browsing history, and settings
across all devices with the browser installed can be
synchronised with your Google account.
9.2 Gmail
As Google's web-based email service, Gmail is
configured when you first set up your tablet. With this
application, you can send and receive emails, manage
emails by labels, archive emails, etc. Emails can be
automatically synchronised with your Gmail account.
63
9.3 Maps
Google Maps offers satellite imagery, street maps, 360°
panoramic views of streets, real-time traffic conditions,
and route planning for travelling by foot, car, or public
transportation. By using this application, you can get
your own location, search for a place, and get suggested
route planning for your trips.
9.4 YouTube
YouTube is an online video-sharing application where
users can upload, view, and share videos. Available
content includes video clips, TV clips, music videos,
and other content such as video blogging, short original
videos, and educational videos. It supports a streaming
function that allows you to start watching videos almost
as soon as they begin downloading from the internet.
9.5 Play Store
Serves as the official app store for the Android operating
system, allowing users to browse and download
applications and games. Applications are either free of
charge or at a cost.
In Play Store, search for the app you need, download it
and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your
downloads.
64
9.6 Drive
A file storage and synchronisation service created by
Google, which allows users to store files in the cloud,
share and edit files.
Files in Drive are kept secure and can be accessed from
any device by logging in to your Google account. Files
or folders can be shared privately with other Google
account users.
9.7 Play Music
A music streaming service and online music locker
operated by Google.
You can upload and listen to a large number of songs
for free. In addition to offering music streaming for
internet-connected devices, the Google Play Music app
allows music to be stored and listened to offline. Songs
purchased through Play Music are automatically added
to the user's account.
9.8 Duo
A video chat mobile app.
With phone numbers verified, users can easily video
call people from their contact list.
65
9.9 Photos
Google Photos stores and backs up your photos and
videos. It also automatically analyses photos and
organises them into groups, so that you can quickly
find the photos you need.
66
10
Settings ..................................
To go to Settings, slide up from the Home screen, then
touch Settings.
10.1 Network & internet
10.1.1 Wi-Fi
Using Wi-Fi you can access the internet without using
your SIM card whenever you are in range of a wireless
network. The only thing you have to do is to enter the
Wi-Fi screen and configure an access point to connect
your tablet to the wireless network.
For detailed instructions on using Wi-Fi, refer to "6.1
Wi-Fi".
10.1.2 Network & internet > Airplane mode
Turn on Airplane mode to simultaneously disable
all wireless connections including Wi-Fi, Bluetooth and
more.
10.1.3 Network & internet > VPN
For more information on VPN, refer to "6.4 Connecting
to virtual private networks".
67
10.2 Connected devices
Bluetooth allows your tablet to exchange data (videos,
images, music, etc.) within a small range with another
Bluetooth supported device (phone, computer, printer,
headset, car kit, etc.).
For more information on Bluetooth, refer to "6.2
Connecting to a Bluetooth device.
10.3 Apps & notifications
Touch to view details about the applications installed
on your tablet, to manage their data usage or force
them to stop.
In the App Permissions menu of an application, you can
grant permissions for the app, such as allowing the app
to access your Camera, Contacts, Location, etc.
10.4 Battery
Touch any category in the battery management screen
to view its power consumption, etc.
10.5 Display
In this menu, you can adjust your screen brightness,
wallpaper, sleep time, font size, etc.
To rotate screen contents when device is rotated, touch
to select Auto-rotate screen.
68
10.6 Sound
Touch to adjust notification ringtones, music, and other
audio settings.
10.7 Storage
Touch to monitor tablet storage and available space.
10.8 Security & location
10.8.1 Device security
Screen lock
Touch to set your screen unlock method. For example,
you can unlock your tablet by sliding the screen,
entering a password, or drawing a pattern, etc.
Smart lock
With Smart lock, you can set your trusted devices,
places, voice, etc. To enable this function you must first
set a screen lock.
10.8.2 Privacy
Touch to set Encryption & credential, device admin
apps, etc.
69
Location
-On
Turn on
to enable the use of information from
Wi-Fi to determine your approximate location, for use
in Google Maps, when you search, and so on.
10.9 Accounts
Touch to add, remove, and manage your email and
other supported accounts. You can also use these
settings to control how and whether all applications
send, receive, and synchronise data on their own
schedules, and whether all applications can synchronise
user data automatically.
Add account
Touch Add account to add an account for the selected
app.
10.10 Accessibility
Use the Accessibility settings to configure any
accessibility plug-ins you have installed on your tablet.
10.11 Digital Wellbeing
Touch to view the screen time for the app you recent
used, and manage notifications to reduce inerruptions.
70
10.12 Google
Touch to configure your Google account and services
settings.
10.13 System
10.13.1 Languages & input
Touch to configure language settings, the on-screen
keyboard, voice input settings, pointer speed, etc.
10.13.2 Date & time
Use Date & time settings to customise your preferences
for how date and time are displayed.
71
10.13.3 Backup
Turn on to back up your tablet’s settings and other
application data to Google servers. If you replace your
tablet, the settings and data you’ve backed up will be
restored onto the new tablet when you sign in with your
Google account. If you mark this option, a wide variety
of settings and data are backed up, including your Wi-Fi
passwords, bookmarks, a list of the applications you’ve
installed, the words you’ve added to the dictionary used
by the onscreen keyboard, and most of the settings that
you configure in the Settings application. If you unmark
this option, you stop backing up your settings, and any
existing backups are deleted from Google servers.
10.13.4 Reset options
Network settings reset
Touch to reset all network settings.
Factory data reset
Erase all of your personal data from internal tablet
storage, including information about your Google
account, any other accounts, your system and application
settings, and any downloaded applications. Resetting
the device does not erase any system software updates
you’ve downloaded.
72
If you reset the device in this way, you’re prompted to
re-enter the same kind of information as when you first
started Android.
When you are unable to power on your tablet, there is
another way to perform a factory data reset by using
hardware keys. Press the Volume up key and the Power
key at same time until the screen lights up.
10.13.5 System updates
If you want to update the system, touch CHECK FOR
UPDATES NOW (refer to "11.1 Upgrade").
10.13.6 Regulatory & safety
Touch to view product information.
10.13.7 About tablet
This contains information such as Legal information,
Model number, Android version, Android security patch
level, Baseband version, Kernel version, and Build
number.
73
11
Making the most of your
tablet ......................................
11.1 Updates
Use the Updates app to update your tablet software. To
access Updates, go to Settings > System > Advanced >
System updates.
Touch CHECK FOR UPDATES and the tablet will
search for the latest software. If you want to update
the system, touch the DOWNLOAD NEW VERSION
button, and when that’s finished, touch INSTALL to
complete the update. Now your tablet will have the
latest version of the software. Turn on Wi-Fi before
searching for updates. Settings for Automatically
download are also available once you restart the tablet.
If you have chosen Automatically download, when the
system discovers the new version, a dialog will pop
up where you can choose to download the update or
ignore. A notification will also appear in the Status bar.
During FOTA downloading or updating, to avoid errors
in locating the correct update packages, do not change
your default storage location.
74
12
Accessories ...........................
Standard accessories
1. Charger
2. USB cable
3. Quick Start Guide
4. Safety and Warranty information
5. LCD sticker
6. Protective Film with alcatel logo (For LATAM by
default)
Accessories depend on countries.
Only use the alcatel batteries, chargers, and
accessories included along with your tablet.
75
13
Warranty ................................
Your tablet is warranted against any defect or
malfunctioning which may occur in conditions of normal
use during the warranty period of twelve (12) months
(1)
from the date of purchase as shown on your original
invoice.
Batteries
(2)
and accessories sold with your tablet are
also warranted against any defect which may occur
during the first six (6) months
(1)
from the date of
purchase as shown on your original invoice.
In case of any defect of your tablet which prevents you
from normal use thereof, you must immediately inform
your vendor and present your tablet with your proof of
purchase.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable tablet battery in terms of
conversation time, standby time and total service life,
will depend on the conditions of use and network
configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain
optimal performance for your tablet during the first six
months after purchase and for approximately 200 more
recharges.
76
If the defect is confirmed, your tablet or part thereof will
be either replaced or repaired, as appropriate. Repaired
tablet and accessories are entitled to a one (1) month
warranty for the same defect. Repair or replacement
may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but
excludes any other costs.
This warranty shall not apply to defects to your tablet
and/or accessory due to (without any limitation):
- Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your tablet
is used;
- Connection to any equipment not supplied or not
recommended by TCL Communication Ltd.;
- Modification or repair performed by individuals not
authorised by TCL Communication Ltd. or its affiliates
or your vendor;
- Modification, adjustment or alteration of software or
hardware performed by individuals not authorised by
TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration
of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation…
77
Your tablet will not be repaired in cases where labels
or serial numbers (IMEI) have been removed or altered.
There are no express warranties, whether written, oral
or implied, other than this printed limited warranty or
the mandatory warranty provided by your country or
jurisdiction.
In no event shall TCL Communication Ltd. or any
of its affiliates be liable for indirect, incidental or
consequential damages of any nature whatsoever,
including but not limited to commercial or financial
loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion
or limitation of indirect, incidental or consequential
damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions
may not apply to you.
78
14
Troubleshooting ...................
Before contacting the service centre, here are some
instructions to help you troubleshoot your tablet:
• For optimal operation, fully charge the battery.
• To improve the tablet’s performance, remove
unnecessary files or apps on your tablet.
• Update your tablet's software via the Updates
application. Or you can touch Settings > System >
System updates to update software.
• Reset your tablet via Factory data reset. Touch
Settings > System > Reset option > Factory data
reset > RESET tablet. Another method is to hold
down the Power key and the Volume up key at the
same time when your tablet is powered off. All your
tablet data will be lost permanently. It is strongly
advised to fully back up your tablet data before
resetting.
and carry out the following checks:
My tablet can't be switched on or is frozen
• When the tablet can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.
79
• When the tablet falls into a loop during power on
animation and the user interface can't be accessed,
press and hold the Power key to reset. This eliminates
any abnormal OS booting issues caused by third
party applications.
• If neither method is effective, reset the tablet by
pressing the Power key and the Volume up key at the
same time till the screen light, press the Volume up
key to choose the recovery mode. Press the Volume
key to select Wipe data/Factory reset, and press the
Power key to confirm each selection.
My tablet has not responded for several minutes
• If your tablet doesn’t respond, turn off your tablet by
pressing and holding the Power key until it turns off
and then restart it again.
• If your tablet has a removable battery, remove the
battery and reinsert it, then restart the tablet.
• If it still doesn't work, reset the tablet.
My tablet turns off by itself
• Check that your screen is locked when you are not
using your tablet, and make sure that the Power
key is not accidentally pressed while the screen is
unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the tablet or update
software.
80
My tablet can't charge properly
• Make sure that you are using the Alcatel charger that
comes with the tablet.
• If your tablet has a removable battery, make sure
that your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before
plugging in the charger.
• Make sure that your battery is not completely
discharged; if the battery power has been empty for
a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
• Make sure that charging is carried out under normal
conditions (0°C (32°F) to 40°C (104°F )).
• When abroad, check that the voltage input is
compatible.
My tablet can't connect to the internet
• Make sure that you are in a place with network
coverage.
• Try connecting at a later time or another location.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
accessory.
81
I can't download new files
• Make sure that there is sufficient tablet storage
space for your download.
• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.
The tablet can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
tablet is visible to other users.
• Make sure that the two devices are within Bluetooth’s
detection range.
The battery drains too fast
• Make sure that you follow the complete charge time
(minimum 240 minutes).
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as
possible.
• Update news and weather information on manual
demand, or increase their auto-check interval.
• Exit background-running applications if they are not
being used for extended periods of time.
82
• Turn off Bluetooth, Wi-Fi when not in use.
The tablet becomes warm following, game playing,
internet surfing or running other complex applications
• This heating is a normal consequence of the CPU
handling excessive data. Ending the above actions
will make your tablet return to normal temperature.
After a factory data reset is performed, I can't use my
tablet without entering Google account credentials
• After a reset is performed, you must enter the
original Google account credentials that were used
on this tablet.
• If you don’t remember your Google account
credentials, complete Google account recovery
procedures.
• If you still cannot access your tablet apply to the
authorised repair centre, but remember that it will
not be regarded as warranty case.
I forget some passwords/codes/keys on tablet
• Perform a factory data reset.
• If you still cannot access your tablet, apply to the
authorised repair centre, but remember that it will
not be regarded as a warranty case.
83
15
Specifications .......................
Processor
MT8167D
Platform
Android P (9.0)
Memory
1.5G ROM + 16GB RAM
Dimensions
(LxWxT)
176*126.1*11.9mm
Weight
268g
Display
Touchscreen with
1024x600
84
Connectivity
• Bluetooth BT4.2
• Wi-Fi 802.11b/g/n
• 3.5 mm audio jack
• micro-USB
Camera
• 2 megapixel back camera
• 2 megapixel front camera
Audio supported
formats
AAC LC, HE-AACv1, HE-AACv2,
AAC ELD, AMR-NB, AMR-WB,
FLAC, MIDI, MP3, PCM/WAVE,
Vorbis
Battery
(1)
• Rechargeable Lithium-ion battery
• Capacity: 2580mAh
Expansion Slot
microSD memory card (Availability
of microSD card depends on
market)
Note: Specifications are subject to change
without prior notice.
(1)
The original battery has undergone rigorous safety
inspections to meet qualification standards, the use of
non-original batteries may be dangerous.
69


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