Manual Alcatel Sigma 260 (page 2 of 2) (English)

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Troubleshooting

If you have difficulty with your phone, please try the suggestions listed

below.

As a general rule, if a problem occurs, remove the batteries from all the

handsets in your installation for about 1 minute, then disconnect and

reconnect the power supply to the base and reinstall the handset batteries.

Always check first that:

Everyday use

“I cannot make or answer

calls”

You have followed all the steps listed in the user

manual to install and set up your telephone.

All connectors are firmly inserted in their sockets.

Mains power to the base unit is switched on at the

socket.

The handset’s batteries are correctly and securely

installed and are not run down.

If the handset’s display is blank, it may have been

switched off. Press and hold the HANG-UP/EXIT

key to switch it back on.

Check that the base unit’s mains power adapter is

plugged in and power is switched on.

The base unit needs mains power for normal

operation of the phone - not just for charging the

batteries.

Make sure you are using the telephone line cable

supplied with your telephone. Other telephone line

cables might not work. Move the handset closer to

the base unit.

Check the battery level symbol on the display. If it

is low, replace the handset on the base unit or

charger pod to recharge the batteries.

Switch off power at the mains socket, wait for a

short time and then switch back on. This may

solve the problem.

“I cannot make a call”

“When I press on the

keys, nothing happens”

“When I key in a number,

it appears on the display,

but I cannot make an

outside call”

“The phone does not

ring”

“I hear ‘beeps’ from my

handset while I’m on a

call”

“When I try to make a call,

I hear busy tone”

“The volume in the

earpiece is low when I’m

on a call”

If the handset display shows KEYS LOCKED,

press and hold the * button to unlock it before you

make a call.

Only one handset (or the base unit) can be

connected to the outside line at a time. If another

handset is already using the line, you need to wait

until it has finished its call.

Make sure the batteries are fitted in your handset

If the Battery Level symbol on the display shows

‘low’, put your handset back on the cradle to

charge.

Try a different position for the base unit –

somewhere higher if possible, or further from

other electrical equipment.

Try moving the handset closer to the base unit.

Check that the base unit’s mains power adapter

is plugged in and power is switched on.

Check that ring volume is not on OFF.

You may be going out of range of the base unit.

Move closer or your call may be cut off.

Check the Battery Level symbol on the display. If

it’s low, recharge the batteries.

If you’re using a multi-handset system, check

whether another handset is already on a call.

Make sure you’re holding the earpiece correctly

over your ear.

Adjust the volume using the UP/DOWN key.

Batteries

“The handset’s battery

cells are running low

within an hour or two”

“I try to recharge the

batteries but I still get a

warning that they are

low”

If the fault persists...

Before you first use the handset, you should have

left it on the base unit or charger pod for 15 hours

to charge the batteries fully. You may need to

replace the batteries. Check the connection

between the base unit and the mains power

socket unit.

You need to replace the batteries. Dispose of

used batteries safely – never burn them, or put

them where they could get punctured. Do not use

non-rechargeable batteries in your handset – they

may explode, causing damage.

Disconnect all other instruments connected to the

same line and try to make a call.

Disconnect the base unit from the telephone line

and plug a different phone into the master

telephone socket. Try making a call. If this works,

the line is OK.

If the call does not work, and you are using a

two-way socket adapter, remove it and plug a

telephone directly into the socket.

If the call now works, the adapter may be faulty. If

you cannot make a call, the fault may be on the

exchange line. Contact the service provider.

The store where you bought your telephone can also provide you with

information and after-sales support.

Set alarm tone

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select CLOCK&ALARM and then press

OK key to select.

3. Press NAVIGATION key to select ALARM TONE and then press OK

key to select.

4. Press NAVIGATION key to select MELODY 1, MELODY 2 or

MELODY 3 and then press OK key to confirm. A confirmation beep is

played.

Advanced use of your telephone

Change Master PIN

The Master PIN is used for registration/unregistration of handsets.

The default Master PIN number is 0000. The maximum length of the

Master PIN is 8 digits.

Note: If you forget your PIN code, you can reset it to its default 0000

using a handset Reset (see section Reset Unit).

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select ADVANCED SET and then press

OK key to select.

3. Press NAVIGATION key to select CHANGE PIN and then press OK

key to select.

Enter the current Master PIN when prompted and then press OK key to

confirm.

As you enter the PIN it will be shown as asterisks (*) on the screen.

(Enter the new PIN and then press OK key to confirm. A confirmation

beep is played.)

IMPORTANT: When you purchase a telephone, all handsets are already

registered to the base, so you do not need to register them. Handset

registration is only necessary when you buy extra handsets or if a

handset has become faulty.

The procedure described below is for Sigma 110 or Sigma 260.

They may be different if you want to register another handset model, in

which case you should refer to its user guide.

Additional handsets must be registered to the base unit before you can

use them. Up to 4 handsets can be registered to one base station.

The Master PIN is required before you can register or unregister

handsets.

By default, the Master PIN is 0000.

On the base station, press and hold the HANDSET LOCATOR key for

approximately 5 seconds

5. Press NAVIGATION key to select ON or OFF and then press OK key

to confirm. A confirmation beep is played.

Activate/deactivate auto hang-up

This function enables you to end a call automatically by simply placing

the handset on the base station. By default, the Auto Hang up feature is

ON.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select PERSONAL SET and then press

OK key to select.

3. Press NAVIGATION key to select AUTO HANG-UP and then press

OK key to select.

4. Press NAVIGATION key to select ON or OFF and then press OK key

to confirm. A confirmation beep is played.

Set date/time format

You can set your preferred date/time format for your phone. The default

format is DD/MM and 24 HOURS.

Set time format

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select CLOCK&ALARM and then press

OK key to select.

3. Press NAVIGATION key to select SET FORMAT and then press OK

key to select.

4. Press OK key to enter TIME FORMAT. The current setting is displayed.

5. Press NAVIGATION key to select 12 HOURS or 24 HOURS and then

press OK key to confirm. A confirmation beep is played.

Set date format

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select CLOCK&ALARM and then press

OK key to select.

3. Press NAVIGATION key to select SET FORMAT and then press OK

key to select.

4. Press NAVIGATION key to select DATE FORMAT and then press OK

key to select. The current setting is displayed.

5. Press NAVIGATION key to select DD/MM or MM/DD and then press

OK key to confirm. A confirmation beep is played.

Set alarm

The handset has an alarm clock feature, and when the alarm is set,

the is shown on the handset display.

When the alarm time is reached, the display flashes --ALARM-- and the

alarm melody is played for 1 minute or until any handset key is pressed.

If the alarm is set for ON DAILY and the alarm will sound again on the

next day.

If the alarm was set for ON ONCE, the will be turned off.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select CLOCK&ALARM and then press

OK key to select.

3. Press NAVIGATION key to select ALARM and then press OK key to

select.

4. Press NAVIGATION key to select OFF, ON ONCE or ON DAILY and

then press OK key to confirm.

If you select ON ONCE or ON DAILY, enter the time (HH-MM) for the

alarm and press the UP/DOWN key to select AM or PM if the time is

in 12 HOURS format.

5. Press OK key to confirm. A confirmation beep is played.

1. On the handset, press MENU key to enter menu selection.

2. Press NAVIGATION key to select ADVANCED SET and then press OK

key to select.

3. Press NAVIGATION key to select REGISTRATION and then press OK

key to select.

Note: If no action is taken on the handset within 10 seconds, the

registration procedure will be aborted. If this happens, repeat the first step.

WAITING is displayed on the screen. A confirmation beep is played to

indicate successful registration, and the handset will return to idle mode,

with its handset number displayed.

Note: If no base is found within a certain period, NO BASE will be

displayed with an error tone to indicate failed registration and the handset

returns to idle mode, and you will need to repeat the registration sequence.

Unregister your handset

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select ADVANCED SET and then press OK

key to select.

3. Press NAVIGATION key to select UNREGISTER and then press OK key

to select.

4. Enter the Master PIN when prompted and then press OK key to confirm.

(the default master PIN is 0000)

5. Press NAVIGATION key to select the handset number to unregister and

then press OK key to confirm.

A confirmation beep is played to indicate successful unregistration.

Note: If no action is taken on the handset within 15 seconds, the

unregistration procedure will be aborted and the handset returns to idle

mode.

You must use another handset to unregister handsets from the base.

Change recall time

You may need the R button to send a Recall signal (also called Flash or

Timed Break Recall) if you are connected to a PBX. You should normally

leave the Recall Time at its default setting of Short (100ms), as this is the

standard recall required in the telephone network, but it can be changed to

Medium (270ms) or Long (600ms) if your telephone is connected to a PBX

that requires a different recall time.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select ADVANCED SET and then press OK

key to select.

3. Press NAVIGATION key to select RECALL TIME and then press OK

key to select.

4. Press NAVIGATION key to select SHORT, MEDIUM or LONG and then

press OK key to confirm. A confirmation beep is played.

Reset unit

You can reset your phone to its default settings with this feature.

Note: Upon reset, all your personal settings, call log and redial list entries

will be deleted and the phone will return to its default settings. However,

your phonebook will remain unchanged after reset.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select ADVANCED SET and then press OK

key to select.

3. Press NAVIGATION key to select RESET and then press OK key to

select.

4. Press OK key again to confirm. A confirmation beep is played and the

unit is reset to its default settings.

* Value may vary according to environment.

** Depending on initial battery charge.

Technical details

Free field range

Indoor range

Handset battery life

(average values)

Number of handsets

Intercom mode

Three -way confere

(1 outside correspondent +

2 internal correspondents)

Electrical connection /

Base mains adapter /

Charger

Telephone connection

Batteries

Operating temperature

Up to 300 meters*

Up to 50 meters*

7 hours talktime**

100 hours standby**

Up to 4

Yes

Base: S003IV0600050

Charger: S003IV0600015

Input: 100-240 V / 50-60 Hz

Output: 6V DC / 500mA(BASE)

6V DC / 150mA (Charger)

Only use the adapters supplied with the

telephone.

Single-phase AC, excluding IT installations

defined by the EN 60950 standard. Caution:

the network voltage is classified as a hazard

by the criteria of this standard.

Appliance designed for connection to a

TNV3 class (telecommunications network

voltage) analogue telephone line as defined

by the EN 60950 standard.

Corun / Sanik – AAA – 1.2 V – 400mAh

Only use the batteries supplied with the

telephone.

Using any other type of battery presents a

risk of explosion.

Used batteries must be disposed of in

compliance with current environmental

protection regulations.

From 5 to 40° C

Safety

In the event of an electrical hazard, the mains adapter acts as 230V

power isolating device. It should therefore, as a precaution, be installed

close to the appliance and be easily accessible. To disconnect the

device from the primary power source, the mains adapter must be

removed from the 230V AC/50 Hz socket.

If the mains adapter fails, it must be replaced by an identical model.

If not connected to the mains power or if there is a mains power failure,

telephones that use cordless handsets will not work.

You will then be unable to make or receive calls in the event of an

emergency.

This is why we recommend that you also keep a conventional telephone

– one that doesn’t require a power supply – as a backup.

! Do not use your telephone to notify a gas leak when standing in

the vicinity of the leak.

It is recommended that you avoid using this device during electrical

storms.

Do not attempt to open the batteries, as they contain chemical

substances.

In the event of leakage, avoid contact with the skin, eyes, nose and

mouth.

In the event of contact, rinse the affected part for about twenty minutes

with running water and seek urgent medical attention.

Clean the product with absorbent paper or a dry cloth and contact your

reseller for replacement batteries.

ATLINKS hereby declares that the following models conform to the

essential requirements and other applicable provisions of European

directive 1999/5/EC.

Sigma 110 / Sigma 110 Duo / Trio

Sigma 260 / Sigma 260 Duo / Trio

Model Sigma 110 / 110 Duo / Trio

Sigma 260 / 260 Duo / Trio G2c

A/W No. : 10000576 Rev.1 (EN)

Made in China

ATLINKS, 22 quai Gallieni 92150 Suresnes – France

S.A.S. (Simplified Joined Stock Company) with capital of 500 000 Euros

- Registration number: 508 823 747 R.C.S. Nanterre.

The manufacturer reserves the right to modify the specifications of its

products in order to make technical improvements or comply with new

regulations.

ALCATEL and ATLINKS are registered trademarks.

The Alcatel logo and Alcatel name are trademarks of Alcatel Lucent and

used under license by ATLINKS.

Press TALK key on the called handset to answer the internal

call, where both internal callers can talk. Intercom is

established.

Press and hold INT key for 2 seconds on the first handset to

start the three-party conference.

CONFERENCE will be displayed on the screen once the conference call

is established.

Handset Tone

Set the ring volume

There are 5 ringer volume options (OFF, LEVEL 1, LEVEL 2, LEVEL 3

and LEVEL 4). The default level is LEVEL 2.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select PERSONAL SET and then press

OK key to select.

3. Press NAVIGATION key to select HANDSET TONE and then press

OK key to select and show RING VOLUME. Press the OK key again

to select.

4. Press NAVIGATION key to your desired volume level and then press

OK key to confirm. A confirmation beep is played.

Set the ring melody

There are 10 ring melodies available on your handset.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select PERSONAL SET and then press

OK key to select.

3. Press NAVIGATION key to select HANDSET TONE and then press

OK key to select.

4. Press NAVIGATION key to select RING TONES and then press OK to

select.

5. Press NAVIGATION key to your desired melody and then press OK

key to confirm. A confirmation beep is played.

Activate/deactivate key tone

A single tone is emitted when a key is pressed. You can enable or

disable the key tone. By default, the key tone is ON.

1. Press MENU key to enter menu selection.

2. Press NAVIGATION key to select PERSONAL SET and then press

OK key to select.

3. Press NAVIGATION key to select HANDSET TONE and then press

OK key to select.

4. Press NAVIGATION key to select KEY BEEP and then press OK to

select.

Using the intercom

Intercom, call transfer and conference are only possible with at least 2

handset registered to the same base station. It allows you to make free

internal calls, transfer external calls from one handset to another, and

set up a 3-way conference with two handsets and an external call.

If you try to make a call while another handset is already on an external

call, you'll hear a busy tone for a few seconds before the display returns

to idle.

Intercom another handset

Press INT key in idle mode.

Intercom is established immediately if there are only 2

registered handsets.

If there are more than 2 registered handsets, the handset numbers

which are available for intercom, and a * will be displayed. Press the

specific handset number you wish to call, or press to ring all

handsets, to start intercom.

Transfer an external call to another handset

During the call, press INT key to put the external call on hold

(the caller can no longer hear you).

Intercom is established immediately if there are only 2 registered

handsets.

If there are more than 2 registered handsets, the handset numbers

which are available for intercom, and a * will be displayed. Press the

specific handset number you wish to call, or press to ring all

handsets, to start intercom.

Press TALK key on the called handset to answer the internal

call, where both internal callers can talk. Intercom is

established.

Press HANG-UP/EXIT key on the first handset to transfer the

external call to the called handset. The external call is

transferred.

Note: If there is no answer from the called handset, press INT key to

resume the external call.

Answer an external call during intercom

During intercom, a new call tone is emitted when there is an incoming

external call.

Press TALK key to answer the external call and end the

intercom.

Connection with the external call is established.

Note: To put the internal call on hold and answer the incoming external

call, press INT key.

Switch between an internal and external call

During the call, press key to switch between an internal

orexternal call.

Establish a three-party conference call

The conference call feature allows one external call to be shared with

two handsets (in intercom). The three parties can share the conversation

and no additional network subscription is required.

During an external call, press INT key to put the external call

on hold (the caller can no longer hear you).

If there are more than 2 registered handsets, the handset numbers

which are available for intercom will be displayed. Press the specific

handset number you wish to call to start intercom.

ENVIRONMENT

This symbol means that your inoperative electronic appliance

must be collected separately and not mixed with the household

waste. The European Union has implemented a specific

collection and recycling system for which producers are responsible.

This appliance has been designed and manufactured with high quality

materials and components that can be recycled and reused. Electrical

and electronic appliances are liable to contain parts that are necessary

in order for the system to work properly but which can become a health

and environmental hazard if they are not handled or disposed of in the

proper way. Consequently, please do not throw out your inoperative

appliance with the household waste.

If you are the owner of the appliance, you must deposit it at the

appropriate local collection point or leave it with the vendor when buying

a new appliance.

- If you are a professional user, please follow your supplier's instructions.

- If the appliance is rented to you or left in your care, please contact your

service provider.

Keen to preserve the environment, ATLINKS has equipped this appliance

with a switching power supply, offering better energy efficiency.

The advantages include not only very low electricity consumption, but

also a more compact format than the conventional power supply units

used by the previous range.

The used batteries from your telephone (if it has batteries) must be

disposed of in compliance with current environmental protection

regulations.

Comply with your local regulations.

Return your batteries to your reseller or dispose of them at an approved

recycling centre.

Help us protect the environment in which we live!

www.alcatel-home.com

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Alcatel Sigma 260 Manual

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