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General information
•Internet address: www.alcatel-mobile.com
•Hotline Number: see "TCL Communication Services" leaflet or go
to our website.
•Manufacturer: TCL Communication Ltd.
•Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our website, you will find our FAQ (Frequently Asked Questions) section. You
can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatel-mobile.com
Your device is a transceiver that operates on UMTS bands
(850/900/1900/2100MHz) and LTE bands (B1/3/7/8/20).
This equipment is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC, 2011/65/
EU and 2009/125/EC. The entire copy of the Declaration of
Conformity for your device can be obtained through our website:
www.alcatel-mobile.com
We hereby point out that the end user warranty for infringement IPR is solely
limited to the EU.
If and to the extent that the Product is exported, taken with or used by
end customer or end user outside the EU any responsibility, warranty or
indemnification of manufacturer and its suppliers in regard to the Product expires
(including any indemnification in regard to infringement IPR).
Warranty for keyboard
Your product is warranted against any defect or malfunctioning which may occur
inconditionsofnormaluseduringthewarrantyperiodofsix(6)months ((1)) from
the date of purchase as shown on your original invoice.
In case of any defect of your product which prevents you from normal use
thereof, you must immediately inform your vendor and present your product
with your proof of purchase.
If the defect is confirmed, your product or part thereof will be either replaced or
repaired, as appropriate. Repaired product and accessories are entitled to a one
(1) month warranty for the same defect. Repair or replacement may be carried
out using reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your product and/or accessory due
to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with technical
and safety standards applicable in the geographical area where your product
is used,
2) Connection to any equipment not supplied or not recommended by TCL
Communication Ltd.,
3) Modification or repair performed by individuals not authorised by TCL
Communication Ltd. or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware performed by
individuals not authorized by TCL Communication Ltd.,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage, corrosion, oxidation…
Your product will not be repaired in case labels or serial numbers have been
removed or altered. There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the mandatory warranty
provided by your country or jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be liable
for indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of data or
loss of image to the full extent those damages can be disclaimed by law. Some
countries/states do not allow the exclusion or limitation of indirect, incidental or
consequential damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
((1))
The warranty period may vary depending on your country.
11


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