657308
54
Zoom out
Zoom in
Previous page
1/58
Next page
105 106
•If neither method is effective, please reset the phone using the
Power key and the Volume up key, (holding both together).
My phone has not responded for several minutes
•Restart your phone by pressing and holding the Power key for more
than 10s.
My phone turns off by itself
•Check that your screen is locked when you are not using your phone,
and make sure the Power key is not mis-contacted due to unlocked
screen.
•Check the battery charge level.
My phone cannot charge properly
•Make sure you are using the Alcatel charger included in the box.
•Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
•Make sure charging is carried out under normal conditions (0°C to
+40°C).
•When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service” is displayed
•Try connecting in another location.
•Verify the network coverage with your operator.
•Check with your operator that your SIM card is valid.
•Try selecting the available network(s) manually.
•Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
•Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
•Make sure that the internet access service of your SIM card is
available.
•Check your phone's Internet connecting settings.
•Make sure you are in a place with network coverage.
•Try connecting at a later time or another location.
Invalid SIM card
•Make sure the SIM card has been correctly inserted.
•Make sure the chip on your SIM card is not damaged or scratched.
•Make sure the service of your SIM card is available.
Unable to make outgoing calls
•Make sure you have dialed a valid number and have touched .
•For international calls, check the country and area codes.
•Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
•Check your subscription status with your operator (credit, SIM card
valid, etc.).
•Make sure you have not barred outgoing calls.
•Make sure that your phone is not in flight mode.
Unable to receive incoming calls
•Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
•Check your subscription status with your operator (credit, SIM card
valid, etc.).
•Make sure you have not forwarded incoming calls.
•Make sure that you have not barred certain calls.
•Make sure that your phone is not in flight mode.
The caller’s name/number does not appear when a call is received
•Check that you have subscribed to this service with your operator.
•Your caller has concealed his/her name or number.
I cannot find my contacts
•Make sure your SIM card is not broken.
•Make sure your SIM card is inserted properly.
54


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Alcatel Pixi 4 - 9001D at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel Pixi 4 - 9001D in the language / languages: English as an attachment in your email.

The manual is 4,25 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Alcatel Pixi 4 - 9001D

Alcatel Pixi 4 - 9001D User Manual - German - 67 pages

Alcatel Pixi 4 - 9001D Quick start guide - Dutch - 2 pages

Alcatel Pixi 4 - 9001D Quick start guide - French - 2 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info