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403231 33 34 35 36 37 38 39
Browser7.2 ..........................................
Using Browser, you can enjoy surfing the Web.
To access this function, touch Application tab from Home screen, then
touch Browser.
To go to a web page
On Browser screen, touch the URL box at the top, enter the address of
the web page, then touch Go.
More options on the web page
Touch the Menu, you have more options, such as, add new window, add
bookmark, select text, and so on.
Connecting to a computer via USB7.3
With the USB cable, you can transfer media files and other files between
your phone’s MicroSD card and the computer.
To connect/disconnect your phone to/from the computer
To connect your phone to the computer:
Use the USB cable that came with your phone to connect the phone •
to a USB port on your computer. You will receive a notification that the
USB is connected.
Open the Notifications panel and touch • USB connected.
Touch • Mount in the dialog that opens to confirm that you want to
transfer files.
To disconnect:
Unmount the microSD card on your computer.•
Open the Notifications panel and touch • Turn off USB storage.
Touch • Turn off in the dialog that opens.
To locate data you have transferred or downloaded in your
MicroSD card:
Touch Application tab from Home screen to open the applications list.•
Touch • FileManager.
All data you have downloaded are stored in FileManager, where you can
view media files (videos, photos, music and others), rename files, install
applications into your phone, etc.
CHARGERS•
Mains powered chargers will operate within the temperature range of:
0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for
safety of information technology equipment and office equipment use. Due
to different applicable electrical specifications, a charger you purchased in
one jurisdiction may not work in another jurisdiction. They should be used
for this purpose only.
RADIO WAVES:•
Proof of compliance with international standards (ICNIRP) or with European
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before
they can be put on the market. The protection of the health and safety for
the user and any other person is an essential requirement of these standards
or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE
TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization (ICNIRP)
and include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is
2 W/kg.
Tests for SAR are conducted using standard operating positions with the
device transmitting at its highest certified power level in all tested frequency
bands. The highest SAR values under the ICNIRP guidelines for this device
model are:
Maximum SAR for this model and conditions under which
it was recorded.
Head SAR WCDMA 2100MHz Band 0.624 W/kg
Body-worn SAR EGSM 900MHz Band 0.526 W/kg
During use, the actual SAR values for this device are usually well below the
values stated above. This is because, for purposes of system efficiency and to
minimize interference on the network, the operating power of your mobile
device is automatically decreased when full power is not needed for the call.
The lower the power output of the device, the lower its SAR value.
Sharing your phone's mobile data 7.4
connection
You can share your phone's mobile data connection with a single
computer via a USB cable(USB tethering).
To share your phone's data connection via USB
Use the USB cable that along with your phone to connect the phone to •
a USB port on your computer.
Press • Menu key from Home screen.
Touch • Settings\Wireless & networks\Tethering.
Mark\unmark the check box of • USB tethering to activate/deactivate
this function.
The functions may incur additional network charges from
your network operator. Extra fees may also be charged in
roaming areas.
Locate my location
8
using GPS satellites ........
To activate your phone’s global positioning system (GPS) satellite
Receiver:
Press• Menu key from Home screen
Touch • Settings\Location & security\Use GPS satellites
Mark the checkbox•
When open Maps, you can find your location:
Body-worn SAR testing has been carried out at a separation distance of 1.5 cm.
To meet RF exposure guidelines during body-worn operation, the device should
be positioned at least this distance away from the body. If you are not using an
approved accessory ensure that whatever product is used is free of any metal
and that it positions the phone the indicated distance away from the body.
Organizations such as the World Health Organization and the US Food and
Drug Administration have stated that if people are concerned and want to
reduce their exposure they could use a hands-free device to keep the phone
away from the head and body during phone calls, or reduce the amount of time
spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are
available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you
should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other
than against your ear. In such circumstances the device will be compliant with
the guidelines when used with headset or usb data cable. If you are using another
accessory ensure that whatever product is used is free of any metal and that it
positions the phone at least 1.5 cm away from the body.
LICENCES •
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
one touch 913D Bluetooth QD
ID B017760
TouchPal™ and CooTek™ are trademarks of Shanghai
HanXiang (CooTek)Information Technology Co., Ltd.
and/or its Affiliates.
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Your device uses non-harmonised frequency and is
intended for use in all European countries. The WLAN
can be operated in the EU without restriction indoors,
but cannot be operated outdoors in France.
Google, the Google logo, Android, the Android
logo, Google Search, Google Maps, Gmail, YouTube,
Android Market, Google latitude and Google Talk are
trademarks of Google Inc.
Use your phone’s GPS satellites receiver to pinpoint your location within
an accuracy as close as several meters (“street level”). The process of
accessing the GPS satellite and setting your phone's precise location for
the first time will require up to 5 minutes. You will need to stand in a place
with a clear view of the sky and avoid moving. After this, GPS will only need
20-40 seconds to identify your precise location.
Data backup
9
.....................
This phone enables you to back up your phone’s settings to Google
Servers, with your Google Account.
If you replace your phone, the settings you’ve backed up are restored onto
the new phone the first time you sign in with your Google Account.
To activate this function:
Press • Menu key from Home screen
Touch • Settings\Privacy\Back up my data
Mark the checkbox•
Activated this function, a wide variety of settings are backed up, including
your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed,
the words you’ve added to the dictionary used by the onscreen keyboard,
and most of the settings that you configure with the Settings application.
If you deactivated this option, you stop backing up your settings, and any
existing backups are deleted from Google Servers.
Factory data reset
10
....
To activate factory data reset:
Press • Menu key from Home screen
Touch • Settings\Privacy\Factory data reset
General information ..............
Internet address:• www.alcatelonetouch.com
Hot Line Number:• see “TCT Mobile Services” leaflet or go to our
website.
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM/GPRS/EDGE in
quad-band (850/900/1800/1900 MHz).
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the phone’s memory. We recommend that you
note the number the first time you use your telephone by entering * #
0 6 # and keep it in a safe place. It may be requested by the police or
your operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
Phone reset will erase all of your personal data from internal phone
storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded
applications. Resetting the phone does not erase any system software
updates you’ve downloaded or any files on your microSD card, such as
music or photos. If you reset the phone in this way, you’re prompted to
re-enter the same kind of information as when you first started Android.
Applications
11
...............
With this phone, some build-in Google applications and other third party
applications are available for your convenience.
With the built-in applications, you can
Communicate with friends•
Exchange messages or emails with friends•
Track you location, view traffic situations, search for locations and get •
navigation information to your destination
Download more applications from Android Market •
and more.
For more information about these applications, please check user manual
online: www.alcatelonetouch.com.
Making the most of
12
your phone ................
You can download software upgrade for free from the website: www.
alcatelonetouch.com.
TCT Mobile shall not be held legally responsible for such differences, if any,
nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
This handset may contain materials, including applications and software
in executable or source code form, which is submitted by third parties
for inclusion in this handset (“Third Party Materials”). All third party
materials in this handset are provided “as is”, without warranty of any
kind, whether express or implied, including the implied warranties
of merchantability, fitness for a particular purpose or use/third party
application, interoperability with other materials or applications of the
purchaser and non-infringement of copyright. The purchaser undertakes
that TCT Mobile has complied with all quality obligations incumbent upon
it as a manufacturer of mobile devices and handsets in complying with
Intellectual Property rights. TCT Mobile will at no stage be responsible
for the inability or failure of the Third Party Materials to operate on this
handset or in interaction with any other devices of the purchaser. To
the maximum extent permitted by law, TCT Mobile disclaims all liability
for any claims, demands, suits or actions, and more specifically – but not
limited to – tort law actions, under any theory of liability, arising out of the
use, by whatever means, or attempts to use, such Third Party Materials.
Moreover, the present Third Party Materials, which are provided free of
charge by TCT Mobile, may be subject to paid updates and upgrades in
the future; TCT Mobile waives any responsibility regarding such additional
costs, which shall be borne exclusively by the purchaser. The availability of
the applications may vary depending on the countries and the operators
where the handset is used; in no event shall the list of possible applications
and software provided with the handsets be considered as an undertaking
from TCT Mobile; it shall remain merely as information for the purchaser.
Therefore, TCT Mobile shall not be held responsible for the lack of
availability of one or more applications wished for by the purchaser, as
its availability depends on the country and the operator of the purchaser.
TCT mobile reserves the right at any time to add or remove Third Party
Materials from its handsets without prior notice; in no event shall TCT
Mobile be held responsible by the purchaser for any consequences that
such removal may have on the purchaser regarding the use or attempt to
use such applications and Third Party Materials.
Android Manager12.1
The Android Manager includes:
Contacts•
It allows you to back up contact entries so that you don't have to worry
about losing, breaking, switching phone or changing service providers.
Messages•
It frees you from painstakingly inputting text on the keypads. All of your
messages are easily accessible and well-organized.
Photos•
It allows you to easily import photos from PC or the handset and organize
them in different albums for better management.
Videos•
It allows you to insert video files from PC for playback and then upload
to handset folder.
Music•
It allows you to quickly search your favorites in PC, manage the ultimate
Library, and enjoy the easiest digital jukebox in your own mobile way.
Application •
It allows you to import downloaded mobile applications and have them
installed into your handset upon synchronization.
File •
It allows you to organize Handset files with just a few clicks and files on
the Handset can be at where you want them to be.
Sync•
It allows you to synchronize the Contacts and Calendar in Outlook/
Outlook Express and handset.
Supported Operating Systems
Windows XP/Vista/Windows 7.
Warranty .................................
Your phone is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period of
twelve (12) months
(1)
from the date of purchase as shown on your
original invoice.
Batteries
(2)
and accessories sold with your phone are also warranted
against any defect which may occur during the first six (6) months
(1)
from
the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal
use thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair or
replacement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).
The manufacturer’s recommended operating temperature range is -10°C
to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this
is temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks. You
should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or broken
to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your phone
model. TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
phone or enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other features
that incorporate flashing lights on the phones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and
rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing,
stop the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders.
Prolonged exposure to music at full volume on the music player may
damage the listener's hearing.
Set your phone volume safely. Use only headphones recommended by TCT
Mobile Limited and its affiliates.
Getting connected
7
........
To connect to the internet with this phone, you can use GPRS/
HSDPA/3G networks or WI-FI, whichever is most convenient.
Connecting to the Internet7.1
GPRS/HSDPA/3G7.1.1
The first time you turn on your phone with SIM card inserted, it will
automatically configure network service: GPRS, HSDPA or 3G.
To check the network connection you are using, press Menu key on
Home screen, then touch Settings\Wireless & networks\Mobile
networks\Network operators or Access Point Names. For dual
SIM model, touch either SIM1 or SIM2 on the above tabs to complete
the operation.
Wi-Fi7.1.2
Using Wi-Fi, you can connect to the Internet when your phone is within
range of a wireless network. Wi-Fi can be used on phone even without
a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
Press • Menu key from Home screen.
Touch • Settings\Wireless & networks\Wi-Fi.
Mark/Unmark the checkbox to turn on/off Wi-Fi.•
Touch • Wi-Fi settings. The detailed information of detected Wi-Fi
networks is displayed in the Wi-Fi networks section.
Touch a Wi-Fi network to connect. If the network you selected is •
secured, you are required to enter a password or other credentials
(you may contact network operator for details). When finished, touch
Connect.
PRIVACY:•
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your
mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people
or any of their personal attributes, and duplicate or distribute them, as
this may be considered to be an invasion of privacy. It is the user's sole
responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph
of another person; the manufacturer, the seller or vendor of your mobile
phone (including the operator) disclaim any liability which may result from
the improper use of the mobile phone.
BATTERY:•
Before removing the battery from your phone, please make sure that the
phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store
it at temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which
it was designed. Never use damaged batteries or those not recommended
by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories
means that these products must be taken to collection points
at the end of their life:
- Municipal waste disposal centres with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and collection
facilities; instead they are to be taken to collection points for them to be
recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2011 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
One Touch Upgrade12.2
Using One Touch Upgrade tool you can update your phone’s software
from your PC.
Downloading One Touch Upgrade from ALCATEL website (http://www.
alcatelonetouch.com/) and install it on your PC. Launch the tool and
update your phone by following the step by step instructions (refer to the
User Guide provided together with the tool). Your phone’s software will
now have the latest software.
All personal information will be permanently lost following
the update process. We recommend you backup your
personal data using Android Manager before upgrading.
Safety and use .........................
We recommend that you read this chapter carefully before using your phone.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.
TRAFFIC SAFETY:•
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their mobile when the vehicle is
not parked.
When driving, do not use your phone and headphone to listen to music or to
the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from mobile phone RF energy.
CONDITIONS OF USE:•
You are advised to switch off the telephone from time to time to optimise
its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, mobile
telephones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey
all signs and instructions posted in a fuel depot, petrol station, or chemical
plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
particular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to
your ear. Also move the handset away from your ear while using the “hands-
free” mode because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
When replacing the cover please note that your phone may contain substances
that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by TCT
Mobile Limited or its affiliates or your vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage, corrosion,
oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages can be disclaimed
by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may not
apply to you.
(1)
Contact your network operator to check service availability.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of conversation
time standby time, and total service life, will depend on the conditions of use
and network configuration. Batteries being considered expendable supplies,
the specifications state that you should obtain optimal performance for your
phone during the first six months after purchase and for approximately 200
more recharges.
Troubleshooting......................
Before contacting the aftersales department, you are advised to follow
the instructions below:
You are advised to switch off the phone from time to time to maintain •
optimal performance.
You are advised to fully charge (•
) the battery for optimal operation.
Avoid storing large amounts of data in your phone as this may affect •
the performance of your phone.
and carry out the following checks:
My mobile phone can not switch on
Press•
until the screen comes on
Check the battery charge level•
Check the battery contacts, remove and reinstall your battery, then •
turn your phone back on
My mobile phone has not responded for several minutes
Press the•
key
Remove the battery and re-insert it, then switch the phone back on•
My mobile phone turns off by itself
Check that your keypad is locked when you are not using your mobile •
phone
Check the battery charge level•
My mobile phone will not charge properly
Make sure you are using an Alcatel battery and charger provided in •
the box
Make sure your battery is inserted. It must be inserted before plugging •
in the charger
Make sure that your battery is not completely discharged; If the •
battery is flat, it may take around 20 minutes to display the battery
charger indicator on the screen
Make sure charging is carried out under normal conditions (0°C - +40°C)•
When abroad, check that the electrical current is compatible•
My mobile phone can not connect to a network
Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually•
Try connecting at a later time if the network is overloaded•
SIM card error
Make sure the SIM card has been correctly inserted•
Verify with your operator that your SIM card is 3V, 1.8V compatible; •
the old 5V SIM cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched•
Touch screen does not respond
Make sure your phone is not locked•
Launch touch screen calibration (Touch Application tab-->Select •
Calibrator)
Unable to make outgoing calls
Make sure you have dialled a valid number and press the •
key
For international calls, check the country and area codes•
Make sure your mobile phone is connected to a network, and that the •
network is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card •
valid, etc.)
Make sure you have not barred outgoing calls•
Unable to receive incoming calls
Make sure your mobile phone is switched on and connected to a •
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card •
valid, etc.)
Make sure you have not forwarded incoming calls•
The caller’s name or number does not appear when a call is
received
Check that you have subscribed to this service with your operator•
Your caller has concealed his/her number•
I cannot find my contacts
Make sure your SIM card is correctly inserted•
Import all contacts stored in SIM card to phone•
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the Volume key•
Check the signal strength level •
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription •
includes this service
I am unable to add a contact in my directory
Make sure that your phone memory is not full; delete some contacts •
or save the contacts in the product directory (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered•
Try later if the network is busy•
I am unable to send and receive MMS
Check your phone memory available as it might be full•
Contact your network operator to check service availability and check •
MMS parameters
Verify the server centre number or your MMS profile with your •
operator
The server centre may be swamped; try again later•
“No service” is displayed
You are outside of the network coverage area•
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key)
I am unable to connect my phone to my computer
Install Alcatel's Android Manager first of all•
Open Notification panel to check if the Android Manager Agent has •
activated
Check that you have marked the checkbox of USB debugging in •
Settings\Applications\Development\USB debugging
Check that your computer system meets the requirements for Alcatel’s •
Android Manager installation
I am unable to download new files
Check for free space of your MicroSD card•
Delete some files•
Check your subscription status with your operator•
The phone can’t be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your mobile phone is •
visible to other users
How to make your battery last longer
Make sure you followed the complete charge time (minimum 3 •
hours)
After a partial charge, the battery level indicator may not be exact. •
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
Switch on the backlight upon request•
Extend email auto-check interval as long as possible•
Exit background-running applications if they are not being used for •
a long time
Deactivate Bluetooth, Wi-Fi, or GPS when not in use•
