Safety and use ......................
We recommend that you read this chapter carefully before using your phone. The
manufacturer disclaims any liability for damage, which may result as a consequence of
improper use or use contrary to the instructions contained herein.
•TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes
a real risk,even when the hands-free kit is used (car kit,headset...), drivers are reques-
ted to refrain from using their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with
the vehicle’s electronic systems such asABS anti-lock brakes or airbags.To ensure that
there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment
area,
- check with your car dealer or the car manufacturer to make sure that the dash-
board is adequately shielded from mobile phone RF energy.
•CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its perfor-
mance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas.
As with many other types of equipment now in regular use, mobile telephones can in-
terfere with other electrical or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any
potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical de-
vice such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using
the phone, you should hold it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear.
Also move the handset away from your ear while using the“hands-free” mode because
the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories wi-
thout supervision.
When replacing the cover please note that your phone may contain substances that
could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental condi-
tions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).The manufactu-
rer’s recommended operating temperature range is -10°C to +55°C.
Over 55°C the legibility of the phone’s display may be impaired,though this is tempo-
rary and not serious.
Emergency call numbers may not be reachable on all cellular networks.You should
never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers,and accessories which are recommended byTCT
Mobile Limited and its affiliates and are compatible with your phone model.TCT Mo-
bile Limited and its affiliates disclaim any liability for damage caused by the use of
other chargers or batteries.
Remember to make back-up copies or keep a written record of all important infor-
mation stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games.These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult your doc-
tor before playing video games on your phone or enabling a flashing-lights feature on
your phone.
Parents should monitor their children’s use of video games or other features that in-
corporate flashing lights on the phones.All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or disorientation.To limit the likelihood of
such symptoms, please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for
several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the
game and see a doctor.
When you play games on your phone, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions
to avoid problems such as tendinitis, carpal tunnel syndrome,or other musculoskeletal
disorders.
Prolonged exposure to music at full volume on the music player may damage
the listener's hearing. Set your phone volume safely.Use only headphones re-
commended by TCT Mobile Limited and its affiliates.
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised by
TCT Mobile Limited or its affiliates or your vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your country or jurisdiction.
In no event shallTCT Mobile Limited or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of
data or loss of image to the full extent those damages can be disclaimed
by law.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
Troubleshooting....................
Before contacting the aftersales department, you are advised to follow
the instructions below:
•You are advised to switch off the telephone from time to time to op-
timise its performance.
•You are advised to fully charge ( ) the battery for optimal opera-
tion.
•Avoid storing large amounts of data in your telephone as this may af-
fect the performance of your telephone.
and carry out the following checks:
My mobile phone will not switch on
•Press until the screen comes on
•Check the battery charge level
•Check the battery contacts, remove and reinstall your battery, then
turn your telephone back on
My phone has not responded for several minutes
•Press the key
•Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
•Clean your screen
•Use your mobile phone in accordance with the recommended condi-
tions of use
My mobile phone turns off by itself
•Check that your keypad is locked when you are not using your mobile
phone
•Check the battery charge level
•CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of in-
formation technology equipment and office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one jurisdiction may not work in
another jurisdiction.They should be used for this purpose only.
•RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive
1999/5/EC (R&TTE) is required of all mobile phone models before they can be put on
the market.The protection of the health and safety for the user and any other person
is an essential requirement of these standards or this directive.
THIS MOBILE PHONE COMPLIESWITH INTERNATIONAL AND EUROPEAN RE-
QUIREMENTS REGARDING EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter/receiver. It was designed and manufactured
to comply with the radiofrequency (RF) exposure thresholds recommended by in-
ternational requirements (ICNIRP) (1) and by the Council of the European Union (Re-
commendation 1999/519/EC) (2).
These limits are part of a set of requirements and establish authorised radiofrequency
levels for the public.These limits were established by independent groups of experts
on the basis of regular and detailed scientific assessments.They include a significant sa-
fety margin intended to ensure the safety of all, regardless of age or state of health.
The exposure standard for mobile phones is determined by a measurement unit
known as the Specific Absorption Rate or “SAR”.The SAR limit is set by international
requirements or by the Council of the European Union at 2 watts/kilogram (W/kg)
averaged over 10 grams of body tissue.The tests used to determine SAR levels were
carried out on the basis of standard usage modes with the phones transmitting at
their maximum power level over the entire range of frequency bands.
Although the SAR was established at the highest certified level, the actual SAR level
for the mobile phone during use is generally much lower than the maximum values.
In fact, since mobile phones are designed to operate at many different power levels,
they only use the minimum level of power required to provide a connection to the
network. In theory, the closer you are to a base station antenna,the lower the power
level required by the mobile phone.
My mobile phone has a low level of autonomy
•Make sure you respected the complete charge timing (minimum 3
hours)
•After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
My mobile phone will not charge properly
•Make sure that your battery is not completely discharged; the battery
charge indicator can take several minutes and may be accompanied
by a quiet whistling sound
•Make sure charging is carried out under normal conditions (0°C-
+40°C)
•Make sure your battery is inserted. It must be inserted before plug-
ging in the charger
•Make sure you are using an Alcatel battery and charger in the box
•When abroad, check that the electrical current is compatible
My mobile phone will not connect to a network
•Try connecting in another location
•Verify the network coverage with your operator
•Check with your operator that your SIM card is valid
•Try selecting the available network(s) manually
•Try connecting at a later time if the network is overloaded
SIM card error
•Make sure the SIM card has been correctly inserted
•Verify with your operator that your SIM card is 3V or 1.8V compati-
ble; the old 5V SIM cards cannot be used
•Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
•Make sure you have dialled a valid number and press the key
•For international calls, check the country and area codes
•Make sure your mobile phone is connected to a network, and that the
network is not overloaded or unavailable
•Check your subscription status with your operator (credit, SIM card
valid, etc.)
•Make sure you have not barred outgoing calls
The highest tested SAR value for this mobile phone for use at the ear and compliance
against the standard is 0.95 W/kg.While there may be differences between the SAR
levels on various phones and at various positions, they all meet the relevant Interna-
tional guidelines and EU requirements for RF (radio-waves) exposure.
TheWorld Health Organisation (WHO) considers that present scientific information
does not indicate the need for any special precautions for use of mobile phones. If in-
dividuals are concerned, they might choose to limit their own or their children’s RF
exposure by limiting the length of calls, or using “hands-free” devices to keep mobile
phones away from the head and body (fact sheet n° 193).Additional information about
electromagnetic fields and public health are available on the following site:
http://www.who.int/peh-emf.
Although no danger relating to the use of telephone was ever proved, the World
Health Organisation advises as a precautionary measure to use your telephone with
a good level of network reception as indicated on the telephone display (4 to 5 bars).
It is also advised to keep the telephone, during communications, away from the belly
of pregnant women and from the lower abdomen for teenagers.
Your telephone is equipped with a built-in antenna. For optimal operation, you should
avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than
against your ear.In such circumstances the device will be compliant with the guidelines
when used with headset or USB data cable. If you are using another accessory ensure
that whatever product is used is free of any metal and that it positions the phone at
least 2cm away from the body.
•LICENCES
eZiText™ and Zi™ are trademarks of Zi Corporation and/or
its Affiliates.
Unable to receive incoming calls
•Make sure your mobile phone is switched on and connected to a net-
work (check for overloaded or unavailable network)
•Check your subscription status with your operator (credit, SIM card
valid, etc.)
•Make sure you have not forwarded incoming calls
•Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
•Check that you have subscribed to this service with your operator
•Your caller has concealed his/her number
The sound quality of the calls is not optimal
•You can adjust the volume during a call by means of the key
•Check the network strength
I am unable to use the features described in the manual
•Check with your operator to make sure that your subscription in-
cludes this service
•Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not
dialled
•Make sure that you have correctly recorded the number in your file
•Make sure that you have selected the country prefix when calling a
foreign country
I am unable to create a file in my directory
•Make sure that your SIM card directory is not full; delete some files
or save the files in the product directory (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
General information ............
•Internet address: www.alcatel-mobilephones.com
•Hot Line Number:see“TCT Mobile Services” leaflet or go to our
Internet site.
On our Internet site, you will find our FAQ (Frequently Asked Ques-
tions) section.You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatel-mobile-
phones.com
Your telephone is a transceiver that operates on GSM networks with
900 and 1800 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.The entire copy of
the Declaration of Conformity for your telephone can be obtained
through our website: www.alcatel-mobilephones.com.
Protection against theft (1)
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the product’s memory.We recommend that
you note the number the first time you use your telephone by entering
* # 0 6 # and keep it in a safe place. It may be requested by the police
or your operator if your telephone is stolen.This number allows your
mobile telephone to be blocked preventing a third person from using
it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in
“My numbers”
•Try later if the network is busy
The icon is displayed on my standby screen
•You have saved too many short messages on your SIM card; delete
some of them or archive them in the product memory
“No service” is displayed
•You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
My mobile phone is frozen, can’t power on
•Make sure your battery is not completely used up or damaged
•Remove your battery, remove your SIM card then reinstall them to
power on again, if still does not work
•Hold down # key and press Power on/off key for a while to reset the
phone
13 14 15 16 17 18
Telephone warranty ............
Your phone is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period of
twelve (12) months(1) from the date of purchase as shown on your ori-
ginal invoice.
Batteries (2) and accessories sold with your phone are also warranted
against any defect which may occur during the first six (6) months (1)
from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use
thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired Phone and accessories
are entitled to a one (1) month warranty for the same defect.Repair or
replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
19 20 21 22 23 24
(1) The ICNIRP requirements are applicable in the following regions:
Central America (except Mexico), South America, North and South
Africa, Pacific Asia (except Korea), Australia.
(2) The European recommendation (1999/519/EC) is applicable in the
following regions: Europe, Israel.
(1) The warranty period may vary depending on your country.
(2) The life of a rechargeable mobile phone battery in terms of conver-
sation time standby time, and total service life, will depend on the
conditions of use and network configuration. Batteries being consi-
dered expendable supplies, the specifications state that you should
obtain optimal performance for your phone during the first six
months after purchase and for approximately 200 more recharges.
•PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction
or other jurisdiction(s) where you will use your mobile phone regarding taking pho-
tographs and recording sounds with your mobile telephone. Pursuant to such laws
and regulations,it may be strictly forbidden to take photographs and/or to record the
voices of other people or any of their personal attributes,and duplicate or distribute
them, as this may be considered to be an invasion of privacy. It is the user's sole res-
ponsibility to ensure that prior authorisation be obtained, if necessary, in order to re-
cord private or confidential conversations or take a photograph of another person;the
manufacturer, the seller or vendor of your mobile phone (including the operator) dis-
claim any liability which may result from the improper use of the mobile phone.
•BATTERY:
Before removing the battery from your phone, please make sure that the phone is
switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at tem-
peratures above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental re-
gulations. Only use the battery for the purpose for which it was designed. Never use
damaged batteries or those not recommended by TCT Mobile Limited and/or its af-
filiates.
This symbol on your telephone, the battery and the accessories means
that these products must be taken to collection points at the end of
their life:
- Municipal waste disposal centres with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environ-
ment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your
jurisdiction or your region has suitable recycling and collection facilities; instead they
are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BYAN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDINGTO THE INSTRUCTIONS.
(1) Contact your network operator for service availability.
