Manual Alcatel One Touch Y580 Link (page 19 of 24) (English)

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7. Q: How to do if I forgot Wi-Fi Key?

A: You can reset the device to factory defaults by long press the master

reset button on the bottom of the device, marked with R.

8. Q: Why the SSID does not appear in the wireless network list?

A: you can check the device as the suggestion bellow:

●Check the device Status Display for error messages or information.

●Refresh your network list on your computer.

Windows: Click Refresh Network List on the left side of the Wireless

Network Connection screen.

If that does not work you can try the following:

<1. Open Network Connections.

<2. Right-click Wireless Network Connection and select Properties.

<3. Click the Wireless Networks tab.

<4. Delete any unused wireless connections from the Preferred Networks list

and click OK.

<5. Restart your computer.

Mac: Try rebooting your computer

9. Q: How to do if “No SIM” or “SIM invalid” displayed on the screen?

A: the possible reason as bellow:

<1,There is no SIM card inserted or inserted incorrectly.

<2,The SIM card is de-activated.

You may:

<1,Pull out and re-insert the SIM card. Be careful not to touch the contact

points when handling the SIM card.

<2,Contact your operator for advice

10. Q: How to do if “PIN lock” or “PUK lock” displayed on Screen?

A: The SIM card is locked. Login Web page and Enter your PIN code or

PUK code you got from the operator.

Note: if you entered wrong PIN 3 times, then PUK is needed,

and if the wrong PUK entered 10 times, the SIM card will be locked forever.

11. Q: How to find out the network technology and provider currently in use?

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Alcatel One Touch Y580 Link Manual

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