Manual Alcatel ONE TOUCH POP D5 - 5038D (page 23 of 23) (English)

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• Verify the server centre number or your MMS profile with your

operator.

• The server centre may be swamped, try again later.

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key).

I am unable to connect my phone to my computer

• Install Smart Suite.

• Check that your USB driver is installed properly.

• Open the Notification panel to check if the Smart Suite Agent has

been activated.

• Check that you have marked the checkbox of USB debugging.

To access this function, touch Settings\About phone, then

touch Build number for 7 times. Now you may touch Settings\

Development\USB debugging.

• Check that your computer meets the requirements for Smart

Suite Installation.

• Make sure that you’re using the right cable from the box.

I am unable to download new files

• Make sure there is sufficient phone memory for your download.

• Check your subscription status with your operator.

The phone cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible

to other users.

• Make sure that the two phones are within Bluetooth’s detection

range.

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 2.5

hours).

• After a partial charge, the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain

an exact indication.

• Adjust the brightness of screen as appropriate.

• Extend the email auto-check interval for as long as possible.

• Update news and weather information on manual demand, or

increase their auto-check interval.

• Exit background-running applications if they are not being used

for a long time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls,

game playing, internet surfing or running other complex

applications

• This heating is a normal consequence of the CPU handling

excessive data. Ending above actions will make your phone return

to normal temperatures.

ALCATEL is a trademark of Alcatel-Lucent

and is used under license by

TCT Mobile Limited.

TCT Mobile Limited reserves

the right to alter material

or technical specification

without prior notice.

All "Signature" ringtones embedded in this phone have been

composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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Alcatel ONE TOUCH POP D5 - 5038D Manual

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