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• Contactyournetworkoperatortocheckserviceavailabilityand
check MMS parameters.
• VerifytheservercentrenumberoryourMMSprofilewithyour
operator.
• Theservercentremaybeswamped,tryagainlater.
SIM card PIN locked
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key).
I am unable to connect my tablet to my computer
• InstallALCATELONETOUCHCentre.
• CheckthatyourUSBdriverisinstalledproperly.
• Open the Notification panel to check if the Android Manager
Agent has been activated.
• Check that you have marked the checkbox of USB debugging.
To access this function, touch Settings > About tablet, then
touch Build number for 7 times. Now you may touch Settings >
Developer options > USB debugging.
• CheckthatyourcomputermeetstherequirementsforALCATEL
ONETOUCH Centre Installation.
• Makesurethatyou’reusingtherightcablefromthebox.
I am unable to download new files
• Makesurethereissufficienttabletmemoryforyourdownload.
• Checkyoursubscriptionstatuswithyouroperator.
The tablet cannot be detected by others via Bluetooth
• MakesurethatBluetoothisturnedonandyourtabletisvisibleto