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General information ...........
Website: www.alcatelonetouch.us
Facebook: http://www.facebook.com/alcatelonetouchusa /
www.facebook.com/alcatelonetouchcanada
Twitter: http://www.twitter.com/alcatel1touch
Hot Line Number: In the United States, call 855-368-0829
for technical support. In Canada, call 855-844-6058 for technical
support.
Electronic labeling path: Touch Settings\Regulatory & Safety or
press *#07#, you can find more information about labeling
(1)
.
On our Website you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.us
Your telephone is a transceiver that operates on GSM in quad-
band (850/900/1800/1900 MHz) or UMTS in triple-band (850/1900/
2100 MHz).
Protection against theft
(2)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
software release of your mobile phone or specific operator services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1)
It depends on countries.
(2)
Contact your network operator to check service availability.
TCL Communication Ltd.
Warranty .............................
TCL Communication Ltd. warrants to the original retail purchaser of
this wireless device that should this product or part thereof during
normal consumer usage and condition be proven to be defective
in material or workmanship that results in product failure within
the first twelve (12) months from the date of purchase as shown
on your original sales receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used;
Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.;
Modification or repair performed by individuals not authorized by
TCL Communication Ltd. or its affiliates;
Changes to the device operating system by the user or third party
applications;
Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts;
Damage as result of physical abuse regardless of cause.
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