Manual Alcatel ONE TOUCH Pixi 3 - 4009X (page 20 of 22) (English)

589713

Zoom out

Zoom in

1/22

39 40

Your phone will not be repaired in case labels or serial numbers (IMEI)

have been removed or altered.

There are no express warranties, whether written, oral or implied, other

than this printed limited warranty or the mandatory warranty provided

by your country or jurisdiction.

In no event shall TCL Communication Ltd. or any of its affiliates be

liable for indirect, incidental or consequential damages of any nature

whatsoever, including but not limited commercial or financial loss or

damage, loss of data or loss of image to the full extent those damages

can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of

indirect, incidental or consequential damages, or limitation of the

duration of implied warranties, so the preceding limitations or exclusions

may not apply to you.

Troubleshooting...................

Before contacting the service centre, you are advised to follow the

instructions below:

• You are advised to fully charge (

) the battery for optimal

operation.

• Avoid storing large amounts of data in your phone as this may

affect its performance.

• Use Factory data reset and Mobile Upgrade tool to perform

phone formatting or software upgrading (to reset factory data,

hold down the Power key and the Volume up key at the same

time under power off mode). ALL User phone data: contacts,

photos, messages and files, downloaded applications will be lost

permanently. It is strongly advised to fully backup the phone data

and profile via Smart Suite before doing formatting and upgrading.

and carry out the following checks:

My phone cannot be switched on or is frozen

• When the phone cannot be switched on, charge for at least 20

minutes to ensure the minimum battery power needed, then try

to switch on again.

• When the phone falls into a loop during power on-off animation

and the user interface cannot be accessed, press and hold the

Volume down key to enter Safe Mode. This eliminates any

abnormal OS booting issues caused by 3rd party APKs.

• If neither method is effective, please reset the phone using the

Power key and the Volume up key (holding both together) or

upgrade software via FOTA/Mobile Upgrade tool.

My phone has not responded for several minutes

• Restart your phone by pressing and holding the Power key.

• Remove the battery and re-insert it, then restart the phone

• If it still does not work, please use Factory data reset to reset the

phone or FOTA/Mobile Upgrade to upgrade software.

My phone turns off by itself

• Check that your screen is locked when you are not using your

phone, and make sure the Power key is not accidentally contacted

while the screen is unlocked.

• Check the battery charge level.

• If it still does not work, please use Factory data reset to reset the

phone or FOTA/Mobile Upgrade to upgrade software.

My phone cannot charge properly

• Make sure you are using an ALCATEL ONETOUCH battery and

the charger from the box.

Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

Forumrules

To achieve meaningful questions, we apply the following rules:

First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.

new questions and answers
new manuals

You will receive an email to register for one or both of the options.

Get your user manual by e-mail

Enter your email address to receive the manual of Alcatel ONE TOUCH Pixi 3 - 4009X in the language / languages: English as an attachment in your email.

The manual is 3,9 mb in size.

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Alcatel ONE TOUCH Pixi 3 - 4009X

Alcatel ONE TOUCH Pixi 3 - 4009X User Manual - German - 44 pages

Alcatel ONE TOUCH Pixi 3 - 4009X User Manual - Dutch - 22 pages

Alcatel ONE TOUCH Pixi 3 - 4009X User Manual - French - 22 pages

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.

Info

Alcatel ONE TOUCH Pixi 3 - 4009X Manual

Product: