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Why does the SSID not appear in the wireless network list?
You can check the below to ensure it is set up correctly:
1. Check the device Status Display for any error messages or information
2. Refresh your Network list on your computer, to do this please follow the below
instructions
For Windows:
1. Click Refresh Network List on the left hand side of the Wireless Network
Connection screen
2. Open Network Connections
3. Right click Wireless Network Connection, then select Properties
4. Click the Wireless Networks tab
5. Delete any unused Wireless Connections from the Preferred Networks list, select
OK
6. Restart you computer
For a Mac:
Try rebooting your computer
What to do if No SIM or SIM Invalid is displayed on the screen?
Possible reasons for this are there is no SIM card inserted in the device, it is inserted
incorrectly or the SIM card is de-activated, please try the following:
1. Remove your SIM card and re-insert it, please ensure you take care to not touch
the contact points when doing this
What to do if PIN Lock or PUK Lock is displayed on your screen?
This means the SIM card is locked:
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