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Alcatel One Touch Flint - Cricket Manual

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Cómo obtener Servicio de Hardware dentro de los términos de esta
garantía: Cree un perfil de usuario (alcatel.finetw.com) y un RMA para el
dispositivo defectuoso. Envíe el dispositivo junto a una copia como prueba
de compra (p. ej. la copia original del recibo de compra o la factura), la
dirección de devolución del usuario (no se aceptan casillas de correo),
el nombre del proveedor, un número de teléfono celular al que se le
pueda llamar durante el día y un mensaje de correo electrónico con una
descripción completa del problema. Envíe solo el dispositivo. No envíe
la tarjeta SIM, tarjetas de memoria, o cualquier otro accesorio como el
adaptador de corriente. Empaquete adecuadamente y envíe el dispositivo
inalámbrico al centro de reparaciones. TCL Communications Ltd. no se
responsabiliza si el dispositivo no llega al centro de servicio o si se daña
durante el trayecto. Se recomienda asegurar la prueba de envío. Una vez
recibido, el centro de servicios verificará el estado de la garantía, lo reparará
y devolverá el dispositivo a la dirección proporcionada en el RMA.
Reciclaje de componentes electrónicos
Para obtener más información sobre el reciclaje de componentes
electrónicos, realice uno de los pasos siguientes:
1) Visite el sitio web del programa de reciclaje de componentes
electrónicos de ALCATEL ONETOUCH en
http://www.alcatelonetouch.us/Electronic-Recycling-Program-
Accessibility-and-Compliance/b/11522543011.
2) Llame al servicio de asistencia para clientes de ALCATEL ONETOUCH US al
número 1-855-368-0829.
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