Manual Alcatel one touch e225 (page 57 of 60) (English)

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My mobile phone does not charge properly

• Make sure that your battery is not completely discharged; the battery charge

indicator can take several minutes and may be accompanied by a quiet hissing

sound.

• Make sure charging is carried out under normal conditions (0°C +40°C)

• Make sure your battery is inserted. It must be inserted before

plugging in the

charger

• Make sure you are using an Alcatel battery and charger

• When abroad, check that the electrical current is compatible

My mobile phone does not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually (see page 45)

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card was correctly inserted (see page 14)

• Verify with your operator that your SIM card is 3V compatible; the old 5V SIM

cards cannot be used

• Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

• Make sure you have dialled a valid number and pressed the key

• For international calls, make sure you have entered the country and area codes

• Make sure your mobile phone is connected to a network, and that the network is

not overloaded or unavailable

• Check your subscription with your operator (credit, SIM card valid, etc.)

• Make sure you have not barred outgoing calls (see page 47)

VLE502_UM_GB-05-08-05 5/08/05 15:53 Page 57

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Alcatel one touch e225 Manual

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