Safety and use ..........................
W
e recommend that you read this chapter carefully before using your cellphone. The
m
anufacturer disclaims any liability for damage, which may result as a consequence of
i
mproper use or use contrary to the instructions contained in this manual.
•
TRAFFIC SAFETY:
Recent studies show that using a cellphone while driving a vehicle constitutes a real risk,
e
ven when the hands-free kit is used (headset...), drivers are requested to refrain from
using their cellphone when the vehicle is not parked. Check the laws and regulations on
t
he use of wireless telephones and their accessories in the areas where you drive. Always
o
bey them. The use of these devices may be prohibited or restricted in certain areas.
W
hen switched on, your cellphone emits electromagnetic waves that can interfere with
t
he vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that
there is no problem:
-
do not place your cellphone on top of the dashboard or within an airbag deployment
area.
-
check with your dealer or car manufacturer to make sure that the car’s electronics
devices are well shielded.
•
CONDITIONS OF USE:
You are advised to switch off your cellphone from time to time to optimize performance.
S
witch the cellphone off before boarding aircraft.
S
witch the cellphone off when you are in health care facilities, except in designated areas.
As with many other types of equipment now in regular use, cellphones can interfere with
o
ther electrical or electronic devices, or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs
a
nd instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially
explosiv
e
atmospher
e
.
W
hen the cellphone is switched on, it should be kept at least 15 cm from any medical
device such as a pacemaker, a hearing aid or insulin pump. When using the cellphone you
s
hould hold it against the ear on the opposite side to the de
vice
,
i
f any.
To avoid hearing impairment, press to answer the call before holding your cellphone to
your ear. Also move the handset away from your ear while using the “hands-free” option
b
ecause the amplified v
o
lume might cause hearing damage
.
Do not let small children use the cellphone without supervision.
W
hen replacing the cover please note that your cellphone may contain substances that
could cr
eate an allergic r
e
action.
A
lways handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to unfavourable environmental conditions
(
moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s
r
ecommended operating temperature range is -20°C to +55°C. Over 55°C the legibility
o
f the cellphone’s display may be impaired, though this is temporary and not serious.
E
mergency call numbers may not be reachable on all cellular networks. You should never
r
ely only on your cellphone for emergency calls.
D
o not open, dismantle or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
D
o not paint it.
Use only Alcatel batteries, battery chargers, and accessories that are compatible with your
c
ellphone model. T&A Mobile Phones Limited or its affiliates disclaim any liability for
damage caused by the use of non approved batteries or accessories.
Y
our cellphone should not be disposed of in a municipal dump. Please check local
regulations for disposal of electronic products.
R
emember to make back-up copies or keep a written record of all important information
s
tored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights,
o
r when playing video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout. If you have experienced seizures or blackouts,
o
r if you have a family history of such occurrences, please consult your doctor before
playing videos games on your cellphone or enabling a flashing-lights feature on your
c
ellphone. Parents should monitor their children’s use of video games or other features
that incorporate flashing lights on the cellphones. All persons should discontinue use and
c
onsult a doctor if any of the following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following safety precautions:
-
Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15 minute break hourly.
-
Play in a well lit room.
- Play at the farthest distance possible from the screen.
-
If your hands, wrists, or arms become tired or sore while playing, stop and rest for
several hours before playing again.
-
If you continue to have sore hands, wrists, or arms during or after playing,stop the game
and see a doctor.
W
hen you play games on your cellphone, you may experience occasional discomfort in
your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to
avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal
d
isorders:
3) improper maintenance of batteries and other sources of energy, and of the
overall electric installation,
4) accidents or consequences of theft of the vehicle in which the cellphone is
transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids,
inclement weather,
5) connecting or integrating the cellphone into equipment not supplied or not
recommended by T&A Mobile Phones Limited or its affiliates, without their
express written consent for such,
6) any servicing, modification or repair performed by individuals not authorized
by T&A Mobile Phones Limited or its affiliates, the vendor or the approved
maintenance center,
7) use of the equipment for a purpose other than that for which it was designed,
8) normal wear,
9) malfunctions caused by external causes (e.g., radio interference from other
equipment, power or cellphone line voltage fluctuations),
10) modifications made to the equipment even if required by changes in
regulations and/or modification of network parameters,
11)
faulty connections r
esulting fr
om unsatisfactory radio transmission or caused
b
y the absence of radio r
ela
y co
v
erage,
12) equipment on which markings or serial numbers have been removed or
altered, and handsets on which labels have been removed or deteriorated shall
be excluded fr
om the warranty.
In accordance with the applicable law, your product is warranted against hidden
defects (defects inherent in the design, manufacture, etc.).
Ther
e ar
e no expr
ess war
ranties,
whether written or oral,
other than this printed
limited warranty, express or implied, of any nature whatsoever.
In no e
v
ent shall T&A Mobile Phones Limited or its affiliates be liable for incidental
or consequential damages of an
y natur
e whatsoe
v
er
, including but not limited to
trading loss, commercial loss, to the full extent those damages can be disclaimed
by law. Some countries/states do not allow the exclusion or limitation of incidental
or consequential damages,
or limitation of the duration of implied warranties, so
the preceding limitations or exclusions may not apply to you.
Troubleshooting ......................
Before contacting your retailer or service center, it is recommended
you try the following steps below:
• Switch off the cellphone from time to time to optimize its
performance.
• Fully charge the battery ( ) for optimal operation.
• Avoid storing large amounts of data in your cellphone as this may
affect the performance of your cellphone.
My cellphone does not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery, then
turn your cellphone back on
My screen is difficult to read
•
Clean y
our screen
•
Use y
our cellphone in accordance with the recommended
conditions of use
My cellphone turns off b
y itself
•
Check that your keypad is locked when you are not using your
cellphone
•
Check the battery charge level
•
Check that the function "
Auto OFF" is not activated.
•
CHARGERS:
Mains powered chargers will operate within the temperature range: 0°C to 40°C.
T
he chargers designed for your cellphone meet with the standard for safety of
i
nformation technology equipment and office equipment use. They should be used for this
p
urpose only.
E
lectrical characteristic of power supply
(
depending on the country):
1
10 V charger (used in Mexico):
I
nput: 100-127 V, 50/60 Hz, 0.30 A
Output: 4.5 V, 350 mA
2
20 V charger:
Input: 220-240 V, 50/60 Hz, 0.30 A
O
utput: 4.5 V, 350 mA
Battery: Lithium 650 mAh
• RADIO WAVES:
T
HIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.
Y
our cellphone is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are
p
art of comprehensive guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that were developed by
i
ndependent scientific organizations through periodic and thorough evaluation of scientific
s
tudies. These guidelines include a substantial safety margin designed to ensure the safety
of all persons, regardless of age and health.
T
he exposure standard for cellphones employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the
F
ederal Communications Commission of the US Government (FCC) or by Industry
Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted
using standard operating positions with the cellphone transmitting at its highest certified
power level in all tested frequency bands.
A
lthough the SAR is determined at the highest certified power level, the actual SAR level
of the cellphone while operating can be well below the maximum value. This is because
t
he cellphone is designed to operate at multiple power levels so as to use only the power
required to reach the network. In general, the closer you are to a wireless base station
a
ntenna, the lower the power output of the cellphone. Before a cellphone model is
available for sale to the public, compliance with national regulations and standards must
b
e shown.
My cellphone does not charge properly
• Make sure that your battery is not completely discharged; the
battery charge indicator can take several minutes and may be
accompanied by a quiet hissing sound.
• Make sure charging is carried out under normal conditions (0°C
+40°C)
• Make sure your battery is inserted. It must be inserted bef
ore
plugging in the charger
• Make sure you are using an Alcatel battery and charger
• When abroad, check that the electrical current is compatible
My cellphone does not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card was correctly inserted
• Verify with your operator that your SIM card is 3V compatible; the
old 5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or scratched
Unab
le to mak
e outg
oing calls
•
Mak
e sur
e y
ou have dialed a valid number and pressed the key
•
F
or international calls,
mak
e sure you have entered the country and
ar
ea codes
•
Mak
e sur
e y
our cellphone is connected to a network, and that the
netw
ork is not o
v
erloaded or una
vailable
•
Check y
our subscription with y
our operator (cr
edit, SIM card valid,
etc
.)
•
Mak
e sur
e y
ou have not barred outgoing calls
T
he highest SAR value for this cellphone when tested is:
OT-E101A: 1.24 W/kg for use at the ear and 0.62 W/kg for use close to the body,
O
T-E201A: 0.87 W/kg for use at the ear and 0.4 W/kg for use close to the body,
O
T-E207A: 1.1 W/kg for use at the ear and 0.57 W/kg for use close to the body.
N
OTE:This equipment has been tested and found to comply with the limits for a Class A
d
igital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
r
easonable protection against harmful interference when the equipment is operated in a
c
ommercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
h
armful interference to radio communications.
While there may be differences between the SAR levels of various cellphones and at
v
arious positions, they all meet the government requirement for RF exposure. For body-
worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used
w
ith a non-metallic accessory with the handset at least 2 cm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
T
he World Health Organization (WHO) considers that present scientific information
d
oes not indicate the need for any special precautions for use of cellphones. If individuals
are concerned, they might choose to limit their own or their children's RF exposure by
l
imiting the length of calls, or using "hands-free" devices to keep cellphones away from the
head and body (fact sheet n°193). Additional WHO information about electromagnetic
f
ields and public health are available on the following website: http://www.who.int/peh-
emf.
Y
our cellphone is equipped with a built-in antenna. For optimal operation, you should
avoid touching it or degrading it.
General information ................
• W
ebsite
:
www.tctmobile.com
•
H
ot Line Number
:
see the “TCL & Alcatel Mobile Phones
Services” leaflet or go to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription with your operator (credit, SIM card valid,
etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the key
• Check the radio reception icon
I am unable to use the features described in the manual
•
Check with your operator to make sur
e that y
our subscription
includes this ser
vice
•
Check to be sur
e this f
eatur
e does not r
equire an Alcatel accessory.
When I select a n
umber fr
om m
y directory, the number is
not dialed
•
Mak
e sur
e that you have correctly recorded the number in your file
•
Mak
e sur
e that you have selected the country prefix when calling a
f
or
eign countr
y
Y
our cellphone is a transceiver that operates on PCS networks with
8
50 and 1900 MHz bands.
T
he marking indicates that your cellphone complies with
"
1999/5/EC (R&TTE)" directive and that the accessories concerned
c
omply with current EC directives. The entire copy of the Declaration
of Conformity for your cellphone can be obtained through our
website: www.tctmobile.com.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
c
ellphone by entering *, #, 0, 6, # and keep it in a safe place. It may be
r
equested by the police or your operator if your cellphone is stolen.
T
his number allows your cellphone to be blocked preventing a third
person from using it, even with a different SIM card.
Disclaimer
T
here may be certain differences between the user manual description
a
nd the cellphone’s operation depending on the software release of
your cellphone or specific operator services.
T
9 Te
xt Input is licensed under one or more of
the follow
ing: U.
S. Pat. N
os. 5,187,480, 5,818,437,
5,945,928, 5
,953,541, 6,011,554, 6,286,064,
6,307,548, 6
,307,549, and 6,636,162, 6
,646,573;
European Pat. Nos. 0 842 463 (96927260.8), 1
010 057 (98903671.0), 1 018 069 (98950708.2);
and additional patents are pending worldwide
I am unable to create a file in my directory
• Make sure that your directory is not full; delete some files or save
the files in the product directory
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I can’t access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
“
Call services/Voicemail”
• Try later if the network is busy
I am unable to send and receive messages
• Check your phone memory as it might be full, if necessary, delete
some messages
•
Contact y
our netw
ork operator to check service availability, see the
messages settings
•
V
erify the serv
er center n
umber with your operator
•
The ser
v
er center ma
y be saturated;
try again later
The << - >> icon is displa
y
ed
•
Y
ou ar
e outside the network coverage area
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
12
345
6
Cellphone warranty ................
Congratulations on choosing this cellphone - we hope that you will be completely
satisfied with it.
Your cellphone is guaranteed against any deviation from technical specifications for
a period of twelve (12) months fr
om the date specified on your original invoice
(1)
.
The warranty terms defined in the manual also apply to the battery and
accessories sold with the cellphone but for a period of six (6) months
(2)
from the
date of purchase shown on your original invoice.
Under the terms of this warranty, you must immediately inform your vendor (or
any repair center approved by T&A Mobile Phones Limited or its affiliates, which
ar
e listed on our website http://www.tctmobile.com) in case of a conformity
defect on your cellphone, and present the invoice given to you at the time of
purchase. The vendor or maintenance center will decide whether to replace or
repair, as appropriate, all or any part of the cellphone or accessory found to be
defective; this warranty covers the cost of parts and labor but excludes any other
costs. Repair or replacement may be carried out using reconditioned components
off
ering equivalent functionality
.
Servicing under the terms of this warranty, especially repair, modification or
replacement of products, shall entitle to a ONE (1) month
(1)
warranty unless there
are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to your cellphone and/or
accessory caused by:
1)
failur
e to f
ollo
w the instructions f
or use or installation,
2)
failur
e to compl
y with technical and saf
ety standar
ds a
pplicable in the
geographical area where the equipment is used,
7
8
910
11
12
(1)
The mandatory period may vary if overriding statutory provisions
are applicable in your country.
(2)
The life of a rechargeable Alcatel cellphone battery in terms of
conversation time, standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that
you should obtain optimal performance for your Alcatel cellphone
during the first six months after purchase and for approximately
200 more recharges.
