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Problemas y soluciones
15
.........
Antes de contactar con el Servicio de soporte técnico, sírvase consultar las
recomendaciones siguientes:
Para un funcionamiento óptimo de su teléfono, le recomendamos que lo apague de •
vez en cuando.
Para optimizar la batería, le recomendamos que la cargue completamente (•
).
Para conseguir un mejor funcionamiento, le recomendamos que no almacene •
demasiados datos en la memoria de su teléfono.
y verificar los puntos siguientes:
Mi teléfono vil no se enciende
Pulse la tecla•
hasta que se encienda la pantalla
Verifique la carga de su batería•
Verifique los contactos de la batería, retire y vuelva a insertar la batería y encienda •
nuevamente el teléfono
Mi móvil está inactivo desde hace unos minutos
Pulse la tecla•
Retire la batería, luego vuelva a insertarla y encienda su teléfono•
Mi teléfono vil se apaga solo
Compruebe que el teclado está bloqueado cuando no utiliza su teléfono•
Verifique la carga de su batería•
La carga de mi teléfono vil no se efectúa correctamente
Compruebe que está utilizando el cargador y la batería Alcatel incluidos en el •
paquete.
Asegúrese de que la batería esté insertada. Debe insertarse antes de conectar el •
cargador
Compruebe que su batería no está completamente descargada, la animación de carga •
puede tardar unos cuantos minutos
Compruebe que la carga se efectúa en condiciones normales (0°C + 40°C)•
Verifique la compatibilidad de las tomas de corriente en el extranjero•
131


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