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How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact. Wait for
at least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request
Extend the email auto-check interval for as long as possible
Update news and weather information on manual demand, or increase their
auto-check interval
Exit background-running Java applications if they are not being used for a
long time
Deactivate Bluetooth when not in use
ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA2610ALAAA
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in " My
numbers"
Try later if the network is busy
I am unable to send and receive MMS
Check your phone memory availability as it might be full
Contact your network operator to check service availability and check MMS
parameters (see page 33)
Verify the server centre number or your MMS profile with your operator
The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of
them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH PC suite first of all
Check that your computer meets the requirements for ALCATEL ONE
TOUCH PC Suite installation
Make sure that you’re using the right cable from the box
I am unable to download new files
Make sure there is sufficient phone memory for your download
Select the microSD card as the location to store downloaded files
Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other
users (see page 71)
Make sure that the two phones are within Bluetooth’s detection range
48


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