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I am unable to send and receive MMS
Check your phone memory availability as it might be full.•
Contact your network operator to check service availability and check •
MMS parameters (see "4.1.3 Adjust message settings").
Verify the server centre number or your MMS profile with your •
operator.
The server centre may be swamped, try again later.•
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key).
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH Center.•
Check that your USB driver is installed properly.•
Open the Notification panel to check if the Android Manager Agent has •
been activated.
Check that you have marked the checkbox of USB debugging.•
Check that your computer meets the requirements for ALCATEL ONE •
TOUCH Android Manager Installation.
Make sure that you’re using the right cable from the box.•
I am unable to download new files
Make sure there is sufficient phone memory for your download.•
Select the internal SD card as the location to store downloaded files.•
Check your subscription status with your operator.•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other •
users (see "6.3 Connecting to Bluetooth devices").
Make sure that the two phones are within Bluetooth’s detection range.•
How to make your battery last longer
Make sure you follow the complete charge time (minimum 2.5 hours).•
After a partial charge, the battery level indicator may not be exact. Wait •
for at least 20 minutes after removing the charger to obtain an exact
indication.
Adjust the brightness of screen as appropriate•
Extend the email auto-check interval for as long as possible.•
Update news and weather information on manual demand, or increase •
their auto-check interval.
Exit background-running applications if they are not being used for a •
long time.
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.•
The phone will become warm following prolonged calls, game
playing, internet surfing or running other complex applications.
This heating is a normal consequence of the CPU handling excessive •
data. Ending above actions will make your phone return to normal
temperatures.
