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Alcatel One Touch 5065N - TRU Manual

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My phone cannot connect to the Internet
rCheck that the IMEI number (press *#06#) is the same as the one printed on your warranty card
or box.
rMake sure that the internet access service of your SIM card is available.
rCheck your phone's Internet connecting settings.
rMake sure you are in a place with network coverage.
rTry connecting at a later time or another location.
Invalid SIM card
rMake sure the SIM card has been correctly inserted (see “Inserting or removing the SIM card”).
rMake sure the chip on your SIM card is not damaged or scratched.
rMake sure the service of your SIM card is available.
Unable to make outgoing calls
rMake sure you have dialed a valid number and have touched
.
rFor international calls, check the country and area codes.
rMake sure your phone is connected to a network, and the network is not overloaded or
unavailable.
rCheck your subscription status with your service provider (credit, SIM card valid, etc.).
rMake sure you have not barred outgoing calls.
rMake sure that your phone is not in airplane mode.
Unable to receive incoming calls
rMake sure your phone is switched on and connected to a network (check for overloaded or
unavailable network).
rCheck your subscription status with your service provider (credit, SIM card valid, etc.).
rMake sure you have not forwarded incoming calls.
rMake sure that you have not barred certain calls.
rMake sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is received
rCheck that you have subscribed to this service with your service provider.
rYour caller has concealed his/her name or number.
… 107 …


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