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The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
Standard charger Battery
USB cable Stereo headset
Only use your telephone with Alcatel batteries, chargers and
accessories in your box.
(1)
Images for reference only.
Troubleshooting
24
................
Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge (
) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may affect
its performance.
Use User Data Format and the One Touch Upgrade tool to perform
phone formatting or software upgrading, (to perform User Data
format, hold down # while simultaneously pressing the power on/off
key under the power off mode). ALL User phone data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the phone data and
profile via PC suite before doing formatting and upgrading.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, then
turn your phone on
Check the battery power level, charge for at least 20 minutes
If it still does not work, please use User Data Format to reset the
phone or One Touch Upgrade to upgrade software
My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the
key
Remove the battery and re-insert it, then restart the phone
If it still does not work, please use User Data Format to reset the
phone or One Touch Upgrade to upgrade software
37


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