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My mobile phone has a low level of autonomy
Make sure you respected the complete charge timing (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact.Wait for at least
20 minutes after removing the charger to obtain an exact indication
My mobile phone will not charge properly
Make sure that your battery is not completely discharged; the battery charge
indicator can take several minutes and may be accompanied by a quiet whistling
sound
Make sure charging is carried out under normal conditions (0°C +40°C)
Make sure your battery is inserted. It must be inserted bef
ore plugging in the
charger
Make sure you are using an Alcatel battery and charger
When abroad, check that the electrical current is compatible
My mobile phone will not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually (see page 49)
Try connecting at a later time if the network is overloaded
SIM card error
Make sure the SIM card has been correctly inserted (see page 17)
Verify with your operator that your SIM card is 3V compatible; the old 5V SIM
cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialled a valid number and press the key
For international calls, check the country and area codes
Make sure your mobile phone is connected to a network, and that the network is
not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid, etc.)
Make sure you have not barred outgoing calls (see page 29)
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